National Grading Programme: Bureau Veritas Audit Process

This article was originally published on 17 July 2017; and edited on 4 October 2017.

By now you would have read the news regarding the accepted minimum Industry Standard for Motor Body Repairers and National Grading Programme, either through the SAMBRA Newsletter and Website, or through communications from Bureau Veritas / Waidler.


1. Questionnaire
CLICK HERE to download the Bureau Veritas questionnaire to complete and return to:, along with all required documents to commence the process. Please note where the Application Form refers to attaching proof of Annual Turnover, our advice is that turnover information only be provided should the MBR wish to apply for the SAIA funding as mentioned before as follows…

SAIA has sourced funds from the Insurance Industry to pay for the certification process for qualifying black-owned MBRs of all Associations partaking in the MTSF [Motor Transformation and Sustainability Forum]. The qualifying criteria is:

• the MBR must be black-owned
• the MBR must have a gross annual turnover of R2 million or less
• the MBR must be part of at least one insurer panel
• the MBR must have been in operation for at least two years

MBRs should be aware that SAIA has limited funds to assist, therefore, those that contact Bureau Veritas early, will be at an advantage to receive financial assistance.

2. Self–Assessment
Use the Check List and Guide to assess your readiness for the actual Audit (a Bureau Veritas Inspector will support you during Self Check).

3. Audit
Once you feel you are ready for the Audit, Bureau Veritas/Waidler will set up a date for the Audit. Once the audit has been conducted, Members can expect six weeks of assistance from Bureau Veritas to address any non-conformity.

4. Payment
Once you have scheduled an audit date, SAMBRA will invoice you for the audit and will inform Bureau Veritas to go ahead with the audit upon receipt of proof of payment.

5. Certification
With all the above concluded, compliant Members can expect to be awarded both the inspection results and a certificate/ letter of conformity (valid for 2 years).

When an MBR is found to have certain non-conformities, Bureau Veritas will inform the MBR through their report. Bureau Veritas will then allow the MBR to address this within 6 weeks, along with their assistance.

CLICK HERE TO DOWNLOAD the MBR certification flyer which also explains the process.

WHO IS WAIDLER? Waidler is a subsidiary of Bureau Veritas, managing the administration process of the Inspection. The Inspectors and the Certification Process are allocated to the Certification Department.

Visit to view Bureau Veritas's national footprint.

Please contact the SAMBRA head office or your regional representative if you have any questions, require more clarity or need additional information.