At Gilbertsons Auto Body – Mokopane, you will play a crucial role in our commitment to
excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a
seamless repair process. The ideal candidate must have a deep understanding of the collision
repair process, outstanding customer service skills, and a desire to make a positive impact.
Location
Mokopane, Limpopo
More About Gilbertsons Auto Body
Minimum Requirements:
- Grade 12
- Own transport
- Valid driver’s license
Key Responsibilities:
- Serve as the primary point of contact for the customer throughout the repair process,
- Build and maintain strong relationships with customers, insurance companies and team members through effective communication,
- Inspect and assess vehicle damage to determine the necessary repair cost,
- Evaluate the cost between repairing or replacing damaged parts,
- Negotiate best practice quantum with work providers,
- Maintain customer satisfaction scores according to company standards.
Experience:
- Experience in the motor body repair industry: minimum 5 years
- Process authorisations, supplementaries and final costings
- Understanding of basic financial principles
- Knowledge of the repair and painting process
- Strong organisational skills, able to multi-task and is self-motivated
- Ability to work in a fast-paced environment
- Computer literacy
- Audatex and Abuntex networking platform
- Team Management System
- MS Word, Excel, Outlook
- VDQ registered
Communication:
- Excellent communication skills in both English and Afrikaans.
How To Apply:
Applications can be made via email: HR Jako Koekemoer @ admin1@gilbertsons.co.za