Carte Blanche | M-Net
Modern windscreens are considered a “life and limb” part of any modern vehicle. The windscreen forms part of the structure of the vehicle. It is one of the most important safety devices on a vehicle body and is considered a safety critical component. If the incorrect glass is used or the windscreen is fitted badly, the weakened structure of the vehicle is highly dangerous to occupants as well as pedestrians in the case of ordinary operation and an accident. The correct fitment and glass standard is an area which the South African Motor Body Repairer’s (SAMBRA), a proud association of the Retail Motor Industry Organisation, believe should be more closely managed to prevent sub-standard parts being fitted by insurer-designated providers, which not only endanger the customer, but also other road users. Unsafe Windscreen Replacement Practices Witnessed & Reported In a recent incident, Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited Repairer, explains that she was waiting for an insurance- approved windscreen fitment service provider to replace a windscreen in her customer’s vehicle. When the glass supplier arrived all the way from Rustenburg, the glass was already cracked on the lower right side. […]
SAIA Deny Consumers Access To Code 2 Vehicles Finally In April 2024 SAMBRA received a response from SAIA regarding the publication of Code 2 vehicles. The letter received from SAIA states, “after extensive internal engagements by the relevant SAIA Committee structures, … SAIA has decided that Code 2 vehicle salvage information will not be included in the VIN-Lookup website.” It goes on further to say: “SAIA is of the view that providing general access to Code 2 salvage records would compromise those who buy these vehicles and safely undertake repairs to the manufacturer’s specifications. AND …”Making such information available could also create the appearance of a single industry-wide set of uneconomical to repair thresholds where none exist.” A copy of the letter is available here SAMBRA is deeply disappointed at the outcome of this letter and believe that this goes against a consumer’s right to be informed of the true condition of the vehicle they are buying and places them at significant risk. SAMBRA will continue to engage with the broader VSD task team on a way forward which protects both the industry and the end consumer.
An 84-year old pensioner in Bela Bela has not only lost his original Toyota Corolla which he trustingly traded into a dealer online, but has also been unwittingly been sold a 2021 Suzuki Brezza with just 28,525 km on the clock for R230,000. What looked like a dream car at the initial physical inspection in Johannesburg, has been found, on subsequent inspection, not only to be a code 2 vehicle which was previously written off, but literally a rolling deathtrap on wheels. Trade-in for a Bigger and ‘Safer’ Car Leaves Buyer’s Safety Compromised Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited repairer explains that the client in question, Leon Bredenkamp, brought the vehicle into her repair shop in April this year just six days after having purchased it online. Bredenkamp was looking to replace his 20-year old Corolla with a bigger and ‘safer car’ and having planned a long-awaited trip to the Cape with his wife, felt this would be the ideal time to make the change. He decided to trade in his trusty Corolla for something slightly higher and sturdier but to his dismay soon realised when he got behind the […]
Buying a car, even a second-hand one, is a big financial commitment and the buyer needs to know they are getting bang for their buck, along with all the things which they most desire in a car. Safety should always be a top priority but how certain can one be that your chosen vehicle has never been involved in a serious accident? The South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), cites this as one of the main reasons SAMBRA has been campaigning so hard for an open and transparent Vehicle Salvage Database (VSD) of all vehicles that have previously been “written off” by insurers. “Since we started this drive, we have found a concerning number of vehicles that have been severely damaged in accidents often ending up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, upon closer inspection, one may be shocked at the quality of the repairs and the severity of the previous damage incurred,” says Jacques Viljoen, SAMBRA national director. Roadworthy Not Enough? According to SAMBRA when you buy a second-hand car, it comes with a roadworthy certificate. […]
Picture this: You find the perfect used car – affordable, stylish, seemingly in pristine condition. You buy it, excited for your new set of wheels. But weeks later, an unsettling clunk on the highway turns into a terrifying spinout. Turns out, your “dream car” was once a mangled mess, declared a write-off by insurance and patched up to look roadworthy again. This chilling scenario is more common than you think. South Africa’s roads see countless accidents, and many severely damaged cars get “repaired” and put back on the market. While a roadworthy certificate ensures basic safety, it doesn’t tell the whole story. Major collision damage can lurk hidden, posing serious risks to you and your loved ones. The Blind Spot in Car History A standard roadworthy test checks basic components like lights, brakes, and steering. But it’s not equipped to detect past major damage, especially frame repairs or hidden structural weaknesses. This leaves a dangerous blind spot for second-hand car buyers. SAMBRA is in the fight for transparency Pushing for the public release of a Vehicle Salvage Database, the South African Motor Body Repairers’ Association (SAMBRA) is fighting for transparency. A publicly available database would reveal the history of written-off […]
SAMBRA Chairman, Charles Canning speaks to Radio 702 in light of a landmark court ruling favouring a consumer who purchased a previously ‘written-off’ car. The South African Motor Body Repairers’ Association (SAMBRA) has been actively lobbying the South African Insurance Association (SAIA) for a number of years now for the public release of a vehicle salvage database (VSD) that will inform all prospective buyers of used motor vehicles, whether they are private individuals or used-car dealers, of the status of the vehicle. Read full article – https://sambra.biz/sambra-applauds-regional-court-judgement-in-favour-of-consumer/
The South African Motor Body Repairers Association (SAMBRA), a constituent association of the Retail Motor Industry Organisation (RMI), has applauded a milestone Gauteng Regional Court judgement in January finding in favour of a consumer who unsuspectingly bought a previously “written-off” car. Court rules in favour of consumer The court ruled that in aid of the preservation of the consumer’s right to be informed of the true condition of the vehicle, the dealer in that instance, should refund the consumer the full outstanding financed value of the vehicle plus interest even though the selling dealer was unaware of the fact that the vehicle it had sold, was previously “written-off”. SAMBRA National Chairman, Charles Canning says SAMBRA has been actively lobbying the South African Insurance Association (SAIA) for a number of years now for the public release of a vehicle salvage database (VSD) that will inform all prospective buyers of used motor vehicles, whether they are private individuals or used-car dealers, of the status of the vehicle. “This will ensure that the buyers of used vehicles have access to, and will be fully aware of, the condition and status of the vehicle. It will prevent situations such as that which the Gauteng […]
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It has been found that many cars that have been severely damaged in accidents often end up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, hoist them up and take a closer look, and one may be shocked at the quality of the repairs and the severity of the previous damage incurred. Roadworthy Not Enough? When you buy a second-hand car, it comes with a roadworthy certificate, but this alone will not provide a confirmation of no material issues being present. A roadworthy certificate is a legal requirement to complete the registration for transfer of ownership when one acquires a used motor vehicle, or for any vehicles carrying passengers for reward like mini-busses/busses/heavy load vehicles. A roadworthy test conducted by the vehicle examiner identifies visual defects with the electrical items, bodywork components, steering, suspension, and interior seatbelts and an overview of the undercarriage. It makes sure it is “roadworthy” but will NOT necessarily pick up if the vehicle has been in a previous collision. SAMBRA has been lobbying hard with the South African Insurance Association (SAIA) to make information on previously written off cars deemed uneconomical to repair, available to […]
Buying a second-hand car can be an exciting purchase and a sound economic decision provided there are no unexpected surprises. Typically, the reliability of a used car is at the forefront of most buyers’ minds, particularly now that their financial means are so constrained. But how can you be sure you are buying a reliable car and know if it has not been previously involved in a serious accident? Uneconomical to repair, but back on the road Cars that have been severely damaged in accidents and which should have been written off as uneconomical to repair, often end up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, hoist them up and take a closer look, and you may be shocked at the quality of the repairs and the severity of the previous damage incurred. Uvashen Bramiah, National Director of the South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), says as many consumers know the problem in South Africa is that there is no way for the public to check if that car has been “written off” previously in an accident and this […]
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The South African Motor Body Repairer’s Association (SAMBRA) will ramp up its efforts to have the details of previously written-off vehicles published for public consumption. This information is currently contained in a so-called Vehicle Salvage Database (VSD), which is used as a reference source by the South African Insurance Association (SAIA) and the Insurance Crime Board (108), amongst others. SAMBRA has taken SAIA and others to task about the publication of the V80 database for the past four and a half years and it eventually agreed to do so at the start of this year (2022). “We took on this task as a strategic project after it became clear that the publication of the VSD was in the public interest,” says Richard Green, National Director of SAMBRA. “Keep in mind that this issue has been ongoing for the last ten to fifteen years. We took it on because we can take the moral high ground without fear of reprisal and pursue it as a matter of public interest. Following the agreement earlier this year, SAMBRA, SAIA and other organisations such as the Road Traffic Management Corporation (RTMC) formed a task team to work towards the publication of the V80 database. […]
Insurers drag their feet on letting consumers know whether they’re buying previously crashed cars The SA Motor Body Repairers’ Association (Sambra) has stepped up its efforts to help prevent consumers from buying potentially dangerous cars that were previously involved in crashes. After pressure from Sambra for a number of years, the SA Insurance Association (Saia) earlier this year agreed in principle to publish the VIN numbers of all previously insured written-off vehicles on an open website. This so-called Vehicle Salvage Database (VSD) would allow consumers to know if the vehicle they are considering has been in a serious collision. Used-car buyers are not privy to the information like they used to be, and Sambra’s lobbying was prompted by horrific reports of poorly-repaired vehicles being sold to unsuspecting consumers. Saia has subsequently said considerable work is still required to understand and mitigate risks before the database can go live. After its quarterly meeting in March the Saia board said its VSD Task Force still needed to investigate several issues to ensure all risks have been considered and evaluated before the database is made public. Saia CEO Viviene Pearson said the association will engage with affected stakeholders and provide updates on progress, […]
The South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), representing almost 1 000 motor body repair businesses across South Africa and accounting for over 80% of all insured repair claims in the country, has issued an urgent alert to motorists that damage repairs may be delayed due to the current acute shortage of motor body repair components. Richard Green, national director of SAMBRA, says they have received notifications from several Original Equipment Manufacturers (OEMs) advising that these supply constraints will continue for many months to come. SAMBRA Members Strive to keep clients accurately informed Green has assured motorists that SAMBRA members will do everything in their power to inform clients accurately when dealing with authorised repairs on the state and timing of the repair required. “The situation is however totally out of our control. The supply constraints have affected the production of alternative parts in the same manner and we are finding that there has been a knock-on effect on the quality of available alternative parts,” he says. Green says the further dramatic increases in the cost of international cargo container logistics that increased 4-fold over the last 12 months, have exacerbated […]
Over the last four years SAMBRA has applied substantial resources to ensure that members of the public, used car dealers, banks and others involved in the purchase and sale of used vehicles can protect themselves against the purchase of a previously written off vehicle. Richard Green, national director of the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), says since the South African Insurance Association (SAIA) and the Insurance Crime Bureau (ICB) have eventually agreed to publish the VIN numbers of all previously written-off vehicles on a Write-Off Register or Vehicle Salvage Database as it is known in the industry, we are now moving forward with a Vehicle Write-Off Conference on the 19 May at Emperors Palace for all interested parties. “It is very important we maintain the momentum to urgently provide consumers with the information necessary to protect them against the purchase of one of these vehicles. This has come into sharp focus with water damaged vehicles, as a result of the recent flooding in certain parts of South Africa, possibly finding their way into the used market as Code 2 vehicles after having been “written-off” by an insurer”,” he […]
With the announcement that the South African Insurance Association (SAIA) will formally open its Vehicle Salvage Database (VSD) to the public, there will be fewer written-off vehicles finding their way back into the market and being bought by unsuspecting consumers. The Retail Motor Industry Organisation (RMI), welcomed the recent announcement by SAIA confirming it will formally open its Vehicle Salvage Database (VSD) to the public. Jakkie Olivier, Chief Executive Officer of the RMI, says the announcement follows four years of intense lobbying by the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the RMI, for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-OH vehicles. “We know that without a register to refer to, which importantly also includes written off code 2 (second hand) Vin numbers, there is no way of stopping these previously written off cars from finding themselves back into the system,” Olivier said. He agreed with SAIA that there were still important discussions to be held. He did however stress the urgency of the process. “Every day lost in discussion is one in which a potential life-threatening vehicle is making its way back […]
Times Live has reported (24th February 2022) that the The South African Insurance Association (SAIA) has agreed to make its vehicle salvage database (VSD) public after lobbying by the South African Motor Body Repairers’ Association (SAMBRA). The VIN numbers of all previously insured written-off vehicles will be published on an open website for consumers to use. SAMBRA has pursued this matter to stop the practice of written-off cars being rebuilt and put back into circulation by unscrupulous repairers, to be purchased by unsuspecting consumers. The insurance industry has now agreed in principle to make its VSD public, backed by a comprehensive communication programme to make consumers aware of the site. Originally, SAIA opposed making the VSD public, reasoning that it would contravene the Protection of Personal Information Act (POPIA). It said that “the VSD was created to combat crime, and if it were made public, criminals would have access to it, which could see a dramatic increase in false financing and insurance of cloned vehicles”. SAIA now appear to have made a turnaround, and have agreed in principle to make public the VSD. This reportedly came about after meeting with the Retail Motor Industry Organisation (RMI) and various other relevant […]
Is your second-hand car purchase actually safe to drive? Finding out about the collision history of your vehicle is imperative for your safety and your pocket. Richard Green, National Director of SAMBRA talks to Devi Sankaree Govender (The Devi Show) about the pitfalls of buying a second-hand vehicle without fully understanding its collision history. If you have been affected by any of the topics discussed in this episode get in touch with the SAMBRA team, to share your experience.
Unsuspecting car buyers who don’t know what to look for when buying a second-hand car are being duped into buying used cars, which, on the face of it, seemed to be great deals. But after digging a bit deeper the joy is short-lived after they find out that they are stuck with a vehicle with serious underlying problems and should not be on our roads. Richard Green, national director of SAMBRA, has been campaigning hard for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-off vehicles. Without a register to refer to, there is no way of stopping these cars from finding themselves back into the system, only to be purchased by an unsuspecting and poorly advised consumer. Last year SAMBRA commissioned a specialist independent assessor to investigate and assess what is really going on in the market and it looks as if the problem is even bigger and more serious than initially thought. A first time car buyer’s nightmare In the latest example, a Polo Vivo, advertised online and registered as a 2020 model with just over 10 000 km on the clock was purchased for a young […]
The recent ruling by the National Consumer Tribunal against a Caledon Motor dealer who sold a poorly repaired, probably dangerous to drive, second-hand car to an unsuspecting buyer is an important point in the sale of defective vehicles. Richard Green, national director of the South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), says even though the buyer received a certified guarantee when he bought the car, the Tribunal found that the certificate did not in fact link to the vehicle in question and contained no date, registration number, odometer reading or client name. “This should have been an immediate warning to the buyer at the time of purchase and was a serious omission by the dealership in question.” Green says SAMBRA has been campaigning for over two years now to see that cars that have been severely damaged and subsequently written off by Insurers never find themselves back onto a sales floor. They should be written off as scrap as they are beyond economical repair. He says to the untrained eye these cars may look roadworthy, as was the case in Caledon, but hoist them up and take a closer look and you […]
Second-hand car buyers are being misled into thinking that they are looking at a car with low mileage. Scammers are using equipment, bought online, to rewind vehicle odometers. With unfortunate buyers discovering issues with their pre-owned car too late down the road. An article published by Wheels24 discusses the potential pitfalls for consumers of a low mileage car scam and what they could do to avoid falling prey to this activity. Find more helpful Consumer Education articles, here.
What is more important to you when purchasing a new car – vehicle safety or affordability? These two issues prove to be tough competitors for the attention of the prospective South African car buyer. Especially, in the current economic climate. In an opinion piece published by Robin Classen of Wheels24 price and safety are weighed up against each other. Let us know in the comments what is more important to you as a car buyer. Safety or Affordability? You can learn about SAMBRA’s push for a publicly available Write-off Register and the danger of driving previously written-off vehicles. here. Write-off Register >>
Refilwe Moloto speaks to Richard Green, National Director of SAMBRA about the urgent need for more transparency from the insurance sector.
When buying a second-hand car, there are many things to think about. Vehicle safety and maintenance records, mileage, even spare keys! To find out what questions you should be asking, check out our article ‘What to ask when buying a second-hand car?’. View article>> A spare key? What’s the point? In an article published by Times Live, they discuss the importance of this tiny metal essential. The cost of replacing modern vehicle keys can cost upwards of R1800 even before the reprogramming of the vehicles computer system and time off the road have been calculated. A potentially costly exercise could be avoided during the second-hand car buying process by insisting that a spare key is included in the purchase. To read the full article, click here>>
By asking a couple of important questions you can ensure that your used car dream doesn’t become an expensive nightmare. There are also a few things that you can investigate and get inspected before buying a used car to give you peace of mind. Don’t be afraid to Ask This Can the vehicle be legally bought or does the seller have the right to sell the car? Is the vehicle service history logbook available and services book stamped up to date? Is the seller the registered keeper and provide proof thereof? Does the vehicle have unpaid finance? How many previous owners did the car have? Has the car been in a serious accident and or written off? What code is the vehicle? Note code 3 vehicles are code 1 or code 2 vehicles that have been involved in an accident and according to the insurer, is so badly damaged that it is not worth repairing. Is everything in good working order? Can the car be inspected by a mechanic and motor body repairer of my choice? Can I take it for a test drive? Is there a second-hand warranty on this vehicle? Are there any defects, has the model of […]
Are you concerned about the lack of information on the status of second-hand cars for sale in the South African market? SAMBRA share your feeling and is calling for a publicly available write-off register. Legal and cost implications are only two of the most talked-about issues relating to the purchasing of a second-hand vehicle which may have been written-off. But what about the safety of motorists, the growing list of unroadworthy and previously stolen vehicles? More about vehicle safety features>> Join the SAMBRA mission to make SA’s Write-off Register public. If you are looking for transparency regarding second-hand cars on the market, we would like to hear from you. Join the Facebook group and make a difference. Join Group>> Auto Report original article – Read Article>>
Buying a car, new or secondhand, is a big financial commitment. Buyers want to know they are getting bang for their buck, along with all the things which they most desire in a car. Richard Green, national director of the South African Motor Body Repair Association (SAMBRA), says safety may be a consideration. But industry reports indicate factors like reliability, comfort, manufacturer’s reputation, warranty, fuel efficiency and purchase price all rank more highly than safety features in the South African market. “The truth is, we buy what we can afford. Several motorists can only afford entry level cars which come with basic safety features,” says Green. According to an article by data journalist, Martin Armstrong in Statista’s Global Consumer Survey 2018 (Most important factors when buying a car, statista.com) car buyers in the United States rank safety first. Followed by; fuel efficiency, high quality, good warranty and customer service, suitability for everyday use, high driving comfort, design, low price, spaciousness and whether it is their preferred make. Read more about why cars crumple, here. So what are the critical questions to ask around vehicle safety? Is it right to assume a secondhand car is not as safe as a new […]
If you’ve been involved in a car crash, subject to safety and injury being avoided, the inconvenience of a car crash can be one of the most frustrating. Even more so, when your car is written-off by the insurance. Understanding the processes involved can help to minimize frustration and empower your decision-making when dealing with insurance companies and repairers. Barend Smit from Wheels24 reports on what to do when your car is written-off. View Full Article. >> More on accident damaged vehicles; If you have just been in a car crash and need immediate assistance, visit the Accident SOS page at the SAMBRA site. SA’s Used Car Write-off Register – Have your say. Visit the SA Used Car Write-off Register Facebook group, here >>.
‘Beauty is skin deep’. This quote is truly appropriate when referring to second-hand vehicles. Have you bought a used vehicle before and been surprised to find issues relating to its history after you’ve taken it home? While the purchase of a second-hand car can be exciting and economically practical, the importance of knowing whether the vehicle is reliable or was previously involved in a serious accident are also hugely important considerations. Badly damaged cars that are repaired and put back on the road sometimes undergo questionable repair jobs. With the severity of the damage often unknown to second-hand buyers. These issues are especially a concern in terms of safety and roadworthiness of a vehicle. Richard Green, National Director of SAMBRA discusses these issues and outlines the problem second-hand car buyers face in South Africa including the lack of historical information available to buyers. Find more consumer advice and information, including the Motor Body Repairer Workflow charts. Learn what non-structural and structural repairers do when your vehicle is being serviced. Read the full SAMBRA release below; Buying a second-hand car can be an exciting purchase and a good economical decision provided there are no unexpected surprises. Typically, the reliability of a […]
SAMBRA is calling for access to a second-hand vehicle ‘Write-Off Register’ from the vehicle insurance industry. Do you think that crashed-vehicle histories should be released to second-hand car consumers? We do! Visit the SAMBRA – SA’s Used Car Write-Off Register Group page >> and join this important conversation. Share your views and experiences surrounding South Africa’s secondhand vehicle trade transparency. The topic has been picked up by consumers, the media and industry professionals around the country. Read the Business Day story in relation to this topic. Read Full Article >> Featured Image by Business Day.
Lack of access to the complete history of a vehicle from Cradle to Grave is hindering efforts by industry players to establish transparency and disclosure in the market and open the doors to a safer mobility solution which meets the needs of all stakeholders and builds confidence within the greater automotive value chain. The Need for a Vehicle Salvage Database (VSD) For years the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, has been lobbying for an open and transparent Vehicle Salvage Database (VSD), to be made available to not only the public, but all stakeholders including dealers, banks and insurers. “We are concerned that efforts to resolve the problem are only focusing on one element of the value chain. Efforts should be focused closer to the source so informed decisions can be made and a full life history of a vehicle can be checked. Adding legislation to define and legislate the Code status of vehicles which can then be uploaded and housed on the existing electronic national traffic information system (eNaTIS) is potentially the only way to manage the historical record of a vehicle and open up this information to the […]
Far from the dated image of cluttered garages and prolonged repairs, modern technology is revolutionising the motor body repair industry, optimising processes and ushering in a new era of precision and customer satisfaction. Dev Moodley, Chairman of the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, responsible for nearly 80% of all insured claims nationally, says the modern evolution has been a natural progression. “We are basically driving mobile computers these days and the sophistication of modern vehicles has naturally required that the industry to evolve. Today, walking into an accredited member business, you will see cutting edge colour matching software, 3-D visualisation and many more advanced tools which embrace modern technology and make repairs just that much better and reliable,” he says. More Precision, Less Waiting For consumers that is really good news, with more precision repairs and less waiting time for a vehicle. Moodley says as part of that constant evolution, the organisation is excited to be launching yet another learning and support tool for its members, in the form of a digital toolbox – a toolbox designed for better trading and adding value to its members’ customers. “Access to […]
Far from the dated image of cluttered garages and prolonged repairs, modern technology is revolutionising the motor body repair industry, optimising processes and ushering in a new era of precision and customer satisfaction. Dev Moodley, Chairman of the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, responsible for nearly 80% of all insured claims nationally, says the modern evolution has been a natural progression. “We are basically driving mobile computers these days and the sophistication of modern vehicles has naturally required that the industry to evolve. Today, walking into an accredited member business, you will see cutting edge colour matching software, 3-D visualisation and many more advanced tools which embrace modern technology and make repairs just that much better and reliable,” he says. For consumers that is really good news, with more precision repairs and less waiting time for a vehicle. Moodley says as part of that constant evolution, the organisation is excited to be launching yet another learning and support tool for its members, in the form of a digital toolbox – a toolbox designed for better trading and adding value to its members’ customers. “Access to business process resources and […]
E-mobility is a global topic that is becoming increasingly important. Over 14 million e-vehicles were sold worldwide in 2023, 35 per cent more than in the previous year. In South Africa, the Electric Vehicles White Paper (“White Paper”) published in 2023 by the Department of Trade, Industry and Competition, represents a decisive step in the transformation of the South African automotive industry and lays the foundation for the development and implementation of the South African market for EVs. Major role players in the sector, including representatives from the Retail Motor Industry Organisation (RMI), German Embassy, Department of Higher Education and Training (DHET), Handwerkskammer Erfurt (HWK), Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA), Technical Vocational Education and Training (TVET) colleges, the South African Public Colleges Organisation (SAPCO), the National Business Initiative (NBI) and the Electric Mission, gathered today (Monday 22 July) in Pretoria to reveal the results of a readiness study carried out by HWK and RMI at TVET colleges and companies in the automotive sector. Frank Oelze , Head of Vocational Training Centre at HWK Erfurt noted that with the significant increase in demand for electric vehicles and the growing awareness of environmental issues, the country […]
Ipeleng Mabusela, CEO strategy and corporate support for the Retail Motor Industry Organisation (RMI), the leading voice in the automotive aftermarket sector with more than 170,000 employees employed through its eight associations, warmly congratulates the newly appointed cabinet of ministers and deputy ministers, specifically those in the Departments of Transport, Employment and Labour, Education, Trade, Industry and Competition and Finance. The automotive sector is a cornerstone of South Africa’s industrial landscape with the retail and aftermarket contributing 2% to GDP and providing over 300,000 stable jobs – 170,000 of these are RMI employees in its eight associations. Mabusela says RMI is open to collaborating more closely with government to ensure the continued growth and sustainability of the automotive aftermarket sector. Mabusela stressed that in the automotive aftermarket sector specifically, growth is definitely expected from the small to medium businesses that are going to drive the economy. A chance to address the automotive skills shortage “We are, however, sitting with a skills crisis of technicians across the automotive sector. As an industry, together with the Department of Employment and Labour and Higher Education and Training, we have to address the automotive skills shortages, reduce unemployment and be part of real transformation. […]
Empowering young people with skills and knowledge is an essential activity in building and maintaining the economy of any society. The spotlight is increasingly falling on vocational skills and the Retail Motor Industry Organisation (RMI), the leading voice in the automotive aftermarket, says that during Youth Month there is no better time to applaud Government’s efforts to tackle youth unemployment in the long term by prioritising education and the skills deficit that exists. Ipeleng Mabusela, RMI CEO: Strategy and Corporate support says if the country wants to address the current skills crisis we need to strengthen and build more TVET Colleges and shift focus towards more vocational and technical education. “Vocational skills form the backbone of any economy and can be a valuable stepping stone to advanced careers in the future,” he says. Growth expected in SME Sector In the automotive aftermarket sector specifically, growth is definitely predicted from the small to medium businesses that are going to drive the economy. “It is here that we are sitting with a skills crisis of technicians across the automotive sector. As an industry we have to address the automotive skills shortages, reduce unemployment and be part of real transformation. The reality is […]
Modern windscreens are considered a “life and limb” part of any modern vehicle. The windscreen forms part of the structure of the vehicle. It is one of the most important safety devices on a vehicle body and is considered a safety critical component. If the incorrect glass is used or the windscreen is fitted badly, the weakened structure of the vehicle is highly dangerous to occupants as well as pedestrians in the case of ordinary operation and an accident. The correct fitment and glass standard is an area which the South African Motor Body Repairer’s (SAMBRA), a proud association of the Retail Motor Industry Organisation, believe should be more closely managed to prevent sub-standard parts being fitted by insurer-designated providers, which not only endanger the customer, but also other road users. Unsafe Windscreen Replacement Practices Witnessed & Reported In a recent incident, Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited Repairer, explains that she was waiting for an insurance- approved windscreen fitment service provider to replace a windscreen in her customer’s vehicle. When the glass supplier arrived all the way from Rustenburg, the glass was already cracked on the lower right side. […]
SAIA Deny Consumers Access To Code 2 Vehicles Finally In April 2024 SAMBRA received a response from SAIA regarding the publication of Code 2 vehicles. The letter received from SAIA states, “after extensive internal engagements by the relevant SAIA Committee structures, … SAIA has decided that Code 2 vehicle salvage information will not be included in the VIN-Lookup website.” It goes on further to say: “SAIA is of the view that providing general access to Code 2 salvage records would compromise those who buy these vehicles and safely undertake repairs to the manufacturer’s specifications. AND …”Making such information available could also create the appearance of a single industry-wide set of uneconomical to repair thresholds where none exist.” A copy of the letter is available here SAMBRA is deeply disappointed at the outcome of this letter and believe that this goes against a consumer’s right to be informed of the true condition of the vehicle they are buying and places them at significant risk. SAMBRA will continue to engage with the broader VSD task team on a way forward which protects both the industry and the end consumer.
The South African Motor Body Repairers’ Association (SAMBRA) is calling for insurance data transparency to help protect South African consumers. Listen to this 702 conversation for yet another alarming example of a consumer purchasing a second-hand car with a very troubled past. Radio clip via Radio 702.
Tshwane University of Technology have announced that 2025 pre-applications have opened up for the online Diploma in Retail Business Management. This course, developed for current employed students with a minimum 3 years of experience within the retail industry, was first launched in 2023 by The Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management and the Retail Motor Industry Organisation (RMI). The two entities made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling in this Diploma. This agreement allows RMI members and their employees to enhance their knowledge and skills by enrolling in a three year, fully online qualification, that has been especially developed for the Retail Motor Industry. Pre-Application Process: 1st July to 3rd August Enquiries and applications: SekweleRPF@tut.ac.za
Simply click on your province to view a list of SAMBRA-Accredited repairers near you.
Find a panel beater in Cape Town or the surrounding Western Cape, South Africa? Click now to view a full list of quality panel beaters, spray painters, car valet services and more in the Western Cape. Find a SAMBRA accredited business. The Western Cape is known for its breathtaking scenery.…
The South African Motor Body Repairers' Association is a proud association of the Retail Motor Industry (rmi.org.za) in South Africa. Our members are made up of non-structural and structural repairers' who perform panel beating, spray painting and automotive refinishing. Find a list of SAMBRA-accredited motor body repairs across South Africa.…
Polokwane, also known as Pietersburg, is a major urban centre in South Africa's Limpopo Province and hosted the FIFA World Cup in 2010. Find a panel beater in Polokwane or the surrounding areas. SAMBRA-accredited panel beaters, spray painters, car valet services. Find a SAMBRA accredited business to repair your accident…
Click to view a full list of quality Northern Cape panel beaters, spray painters, car valet services and more. Find a SAMBRA accredited business in the Northern Cape. The Northern Cape has a growing tourism and hospitality scene. This is, in part thanks to the Square Kilometre Array radio-telescope, the…
Click to view a full list of quality panel beaters in the North West. Find spray painters, car valet services and more. Find a SAMBRA accredited business in the Mpumalanga. North West Province is a major tourism, farming and mining province. It is a mineral-rich province and is the country's…
Click to view a full list of quality Mpumalanga panel beaters, spray painters, car valet services and more. Find a SAMBRA accredited business in the Mpumalanga. Mpumalanga has an excellent network of roads and railways. It is considered a highly accessible province. Have you visited the province? The province also…
Did you know that Limpopo was named after the Limpopo River? The river flows along its northern border. Certainly, this beautiful province is rich in wildlife, spectacular scenery and a wealth of historical and cultural treasures. Should you visit the province, for instance, by car, the province has 125 755…
Click to view a full list of quality KwaZulu Natal panel beaters. Find a SAMBRA accredited business. A coastal province along the Indian Ocean and reaching from Port Edward in the south, northwards to the Mozambique boundary. KwaZulu Natal is the only province with a monarchy specifically provided for in…
Click to view a full list of SAMBRA-accredited Gauteng panel beaters, refinishers, alignment and valet specialists. Find an approved business today. Despite being the smallest of the nine provinces, Gauteng is the economic heart of South Africa. It is therefore responsible for over 34,8% of the country’s total gross domestic…
Click to view a full list of quality Free State panel beaters. Find a SAMBRA accredited business. Welkom, Kimberley, Botshabelo, Parys, Harrismith and more. Lying between the Vaal River in the north and the Orange River in the south, the Free State is a vast stretch of land, in the…
Click to view a full list of quality panel beaters in the Eastern Cape. Find spray painters, car valet services and more. Find a SAMBRA accredited business in the Eastern Cape. The Eastern Cape is a coastline province. It has a population of 6.5 million people and is the second-largest…
View a full list of SAMBRA accredited panel beaters in East London. Find spray painters, panel beaters, car valet services and more. East London is a city in Eastern Cape. It’s most well-known beaches are Nahoon and Cove Rock. The Buffalo Pass is a road crossing a forested valley and…
View a full list of SAMBRA accredited members in the Central area.
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Lack of access to the complete history of a vehicle from Cradle to Grave is hindering efforts by industry players to establish transparency and disclosure in the market and open the doors to a safer mobility solution which meets the needs of all stakeholders and builds confidence within the greater automotive value chain. The Need for a Vehicle Salvage Database (VSD) For years the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, has been lobbying for an open and transparent Vehicle Salvage Database (VSD), to be made available to not only the public, but all stakeholders including dealers, banks and insurers. “We are concerned that efforts to resolve the problem are only focusing on one element of the value chain. Efforts should be focused closer to the source so informed decisions can be made and a full life history of a vehicle can be checked. Adding legislation to define and legislate the Code status of vehicles which can then be uploaded and housed on the existing electronic national traffic information system (eNaTIS) is potentially the only way to manage the historical record of a vehicle and open up this information to the […]
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Far from the dated image of cluttered garages and prolonged repairs, modern technology is revolutionising the motor body repair industry, optimising processes and ushering in a new era of precision and customer satisfaction. Dev Moodley, Chairman of the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, responsible for nearly 80% of all insured claims nationally, says the modern evolution has been a natural progression. “We are basically driving mobile computers these days and the sophistication of modern vehicles has naturally required that the industry to evolve. Today, walking into an accredited member business, you will see cutting edge colour matching software, 3-D visualisation and many more advanced tools which embrace modern technology and make repairs just that much better and reliable,” he says. More Precision, Less Waiting For consumers that is really good news, with more precision repairs and less waiting time for a vehicle. Moodley says as part of that constant evolution, the organisation is excited to be launching yet another learning and support tool for its members, in the form of a digital toolbox – a toolbox designed for better trading and adding value to its members’ customers. “Access to […]
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Far from the dated image of cluttered garages and prolonged repairs, modern technology is revolutionising the motor body repair industry, optimising processes and ushering in a new era of precision and customer satisfaction. Dev Moodley, Chairman of the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, responsible for nearly 80% of all insured claims nationally, says the modern evolution has been a natural progression. “We are basically driving mobile computers these days and the sophistication of modern vehicles has naturally required that the industry to evolve. Today, walking into an accredited member business, you will see cutting edge colour matching software, 3-D visualisation and many more advanced tools which embrace modern technology and make repairs just that much better and reliable,” he says. For consumers that is really good news, with more precision repairs and less waiting time for a vehicle. Moodley says as part of that constant evolution, the organisation is excited to be launching yet another learning and support tool for its members, in the form of a digital toolbox – a toolbox designed for better trading and adding value to its members’ customers. “Access to business process resources and […]
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SAMBRA’s Alerts to Members on the 26th of June, the 10th, 19th and the 30th of July 2024, refers. SAMBRA leadership and RMI executive management met with SANTAM’s procurement team and executive management earlier today and we are pleased to report the following outcomes: To read the full Newsflash, click the link below.
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Ipeleng Mabusela, CEO strategy and corporate support for the Retail Motor Industry Organisation (RMI), the leading voice in the automotive aftermarket sector with more than 170,000 employees employed through its eight associations, warmly congratulates the newly appointed cabinet of ministers and deputy ministers, specifically those in the Departments of Transport, Employment and Labour, Education, Trade, Industry and Competition and Finance. The automotive sector is a cornerstone of South Africa’s industrial landscape with the retail and aftermarket contributing 2% to GDP and providing over 300,000 stable jobs – 170,000 of these are RMI employees in its eight associations. Mabusela says RMI is open to collaborating more closely with government to ensure the continued growth and sustainability of the automotive aftermarket sector. Mabusela stressed that in the automotive aftermarket sector specifically, growth is definitely expected from the small to medium businesses that are going to drive the economy. A chance to address the automotive skills shortage “We are, however, sitting with a skills crisis of technicians across the automotive sector. As an industry, together with the Department of Employment and Labour and Higher Education and Training, we have to address the automotive skills shortages, reduce unemployment and be part of real transformation. […]
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Empowering young people with skills and knowledge is an essential activity in building and maintaining the economy of any society. The spotlight is increasingly falling on vocational skills and the Retail Motor Industry Organisation (RMI), the leading voice in the automotive aftermarket, says that during Youth Month there is no better time to applaud Government’s efforts to tackle youth unemployment in the long term by prioritising education and the skills deficit that exists. Ipeleng Mabusela, RMI CEO: Strategy and Corporate support says if the country wants to address the current skills crisis we need to strengthen and build more TVET Colleges and shift focus towards more vocational and technical education. “Vocational skills form the backbone of any economy and can be a valuable stepping stone to advanced careers in the future,” he says. Growth expected in SME Sector In the automotive aftermarket sector specifically, growth is definitely predicted from the small to medium businesses that are going to drive the economy. “It is here that we are sitting with a skills crisis of technicians across the automotive sector. As an industry we have to address the automotive skills shortages, reduce unemployment and be part of real transformation. The reality is […]
Modern windscreens are considered a “life and limb” part of any modern vehicle. The windscreen forms part of the structure of the vehicle. It is one of the most important safety devices on a vehicle body and is considered a safety critical component. If the incorrect glass is used or the windscreen is fitted badly, the weakened structure of the vehicle is highly dangerous to occupants as well as pedestrians in the case of ordinary operation and an accident. The correct fitment and glass standard is an area which the South African Motor Body Repairer’s (SAMBRA), a proud association of the Retail Motor Industry Organisation, believe should be more closely managed to prevent sub-standard parts being fitted by insurer-designated providers, which not only endanger the customer, but also other road users. Unsafe Windscreen Replacement Practices Witnessed & Reported In a recent incident, Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited Repairer, explains that she was waiting for an insurance- approved windscreen fitment service provider to replace a windscreen in her customer’s vehicle. When the glass supplier arrived all the way from Rustenburg, the glass was already cracked on the lower right side. […]
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SAIA Deny Consumers Access To Code 2 Vehicles Finally In April 2024 SAMBRA received a response from SAIA regarding the publication of Code 2 vehicles. The letter received from SAIA states, “after extensive internal engagements by the relevant SAIA Committee structures, … SAIA has decided that Code 2 vehicle salvage information will not be included in the VIN-Lookup website.” It goes on further to say: “SAIA is of the view that providing general access to Code 2 salvage records would compromise those who buy these vehicles and safely undertake repairs to the manufacturer’s specifications. AND …”Making such information available could also create the appearance of a single industry-wide set of uneconomical to repair thresholds where none exist.” A copy of the letter is available here SAMBRA is deeply disappointed at the outcome of this letter and believe that this goes against a consumer’s right to be informed of the true condition of the vehicle they are buying and places them at significant risk. SAMBRA will continue to engage with the broader VSD task team on a way forward which protects both the industry and the end consumer.
The South African Motor Body Repairers’ Association (SAMBRA) is calling for insurance data transparency to help protect South African consumers. Listen to this 702 conversation for yet another alarming example of a consumer purchasing a second-hand car with a very troubled past. Radio clip via Radio 702.
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Tshwane University of Technology have announced that 2025 pre-applications have opened up for the online Diploma in Retail Business Management. This course, developed for current employed students with a minimum 3 years of experience within the retail industry, was first launched in 2023 by The Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management and the Retail Motor Industry Organisation (RMI). The two entities made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling in this Diploma. This agreement allows RMI members and their employees to enhance their knowledge and skills by enrolling in a three year, fully online qualification, that has been especially developed for the Retail Motor Industry. Pre-Application Process: 1st July to 3rd August Enquiries and applications: SekweleRPF@tut.ac.za
An 84-year old pensioner in Bela Bela has not only lost his original Toyota Corolla which he trustingly traded into a dealer online, but has also been unwittingly been sold a 2021 Suzuki Brezza with just 28,525 km on the clock for R230,000. What looked like a dream car at the initial physical inspection in Johannesburg, has been found, on subsequent inspection, not only to be a code 2 vehicle which was previously written off, but literally a rolling deathtrap on wheels. Trade-in for a Bigger and ‘Safer’ Car Leaves Buyer’s Safety Compromised Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited repairer explains that the client in question, Leon Bredenkamp, brought the vehicle into her repair shop in April this year just six days after having purchased it online. Bredenkamp was looking to replace his 20-year old Corolla with a bigger and ‘safer car’ and having planned a long-awaited trip to the Cape with his wife, felt this would be the ideal time to make the change. He decided to trade in his trusty Corolla for something slightly higher and sturdier but to his dismay soon realised when he got behind the […]
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As South Africa moves towards Alternative Energy Vehicles (AEVs), South African automotive manufacturers are expanding the array of brands, models, and derivatives within Electric and Hybrid vehicles. It is therefore imperative that training stays aligned with this trend. The Retail Motor Industry Organisation (RMI), and the Chamber of Crafts Erfurt, also more popularly known as Handwerkskammer Erfurt (HWK Erfurt), last year agreed to collaborate on a 12-month project ending June 2024 to successfully drive vocational training in the automotive aftermarket. Second Pilot Launched at Tshwane South TVET College In February this year a two-week pilot was conducted at Eastcape Midlands College for about 16 lecturers from 8 TVET Colleges. The second pilot was launched this week on 8 April at Tshwane South TVET College with a full electrical vehicle, the VW E-Up, courtesy of partners Porsche AG. Louis van Huyssteen, RMI national training director, says the two pilots are designed to assess business needs for vocational training in modern automotive technology, including e-mobility (electric car technology), responding to the changing needs in workplace skills in the automotive aftermarket. Frank Oelze, Head of the Vocational Training Center for HWK in Germany concurs emphasising the importance of conducting the necessary needs analysis […]
ABSA has scooped top honours, and for the second consecutive year, won the prestigious SA Motor Body Repairers’ Association (SAMBRA) Insurer of the Year award followed closely by AIG with a silver award. Both Bryte Insurance and OUTsurance walked away with a joint bronze award. Replicating the success of last year, Volkswagen Group South Africa received top honours for all-round best OEM followed by Ford Motor Company SA winning silver and BMW MINI South Africa winning bronze. R-M triumphed as best Paint Brand followed by Sikkens and then a joint bronze for Glasurit and PPG Coatings. The award ceremony, which this year was once again jointly hosted by SAMBRA and Lightstone, took place in Johannesburg on Thursday 18 April at Bryanston Country Club honouring top vehicle insurers and OEMs, as well as automotive Refinishing brands, for excellence in service provision to SAMBRA members. Guests were treated to a beautiful rendition of “A million dreams” from young 19-year old soloist Jordan Rogers and an inspirational talk from dynamic business women, extreme athlete and inspirational icon, Lee Den Hond. Lee Den Hond, Guest Speaker at the 2023 SAMBRA & Lightstone Awards Evening SAMBRA, a proud association of the Retail Motor Industry Organisation […]
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On 18 April 2024, SAMBRA and Lightstone will jointly be hosting the 2023 Annual SAMBRA Awards ceremony at the Bryanston Country Club honouring top vehicle insurers and OEMs, as well as automotive Refinishing brands, for excellence in service provision to SAMBRA members. Just over a 100 insurers, OEMs and automotive refinishing suppliers are expected to attend the event. This will be the second year where SAMBRA will be following a new methodology on which the awards are structured. The criteria and questions encourage a much broader response from the motor body repair sector. It also really homes in on the top five suppliers that do the most business with SAMBRA. “We believe this is a truer reflection of what is happening on the ground and were excited to see the results last year and again this year,” says Marcia Modiba, SAMBRA Acting National Director. SAMBRA focuses on creating and maintaining industry sustainability and development and the annual awards are one of its flagship projects. The survey is independently collated and audited by Lightstone, the headline sponsor of the awards. The survey targets the eligible 662 SAMBRA members nationwide to rate the insurers, OEMs and Refinishing Partners on the following factors: […]
Our branding serves as a symbol of belonging and a commitment to upholding high standards, which are crucial for fostering strong business relationships with both our customers and suppliers. Our SAMBRA brand embodies more than just a name; it represents a promise to our customers, signifying trust, professionalism, and quality service. At the Retail Motor Industry Organisation (RMI) and SAMBRA our brand identity stands as our badge of honour, reflecting decades of excellence in the automotive industry. As we embark on our brand awareness campaign, it’s essential to understand the significance of displaying the RMI and our SAMBRA logos proudly in a manner consistent with our corporate identity manual. It’s a symbol of our commitment to top-class service and integrity, providing our customers with peace of mind and assurance. Did you know that the RMI has been a leading voice in the retail automotive aftermarket since 1908. Our proud 115-year heritage is encapsulated in our brand identity, reflecting our values of growth, collaboration, integrity, and excellence. Please support us in our branding drive. We will be promoting our brands to the consumer in June and we want to show one holistic brand that consumers can trust. Ultimately this will drive […]
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Answering the critical need for additional training centres in the automotive aftermarket sector, Gauteng is proud to announce the opening of a new training centre, Mbuntu Training Services in Edenvale, specifically for spray painting. Marcia Modiba, Acting Director for the South African Motor Body Repairers’ Association, a constituent association of the Retail Motor Industry Organisation (RMI), says SAMBRA welcome the addition of a new training centre which will address the critical skills shortage in the sector, particularly for spray painting, which has been identified as a scarce and critical skill for the past five consecutive years. The centre, which is managed by SAMBRA member Nishma Deeplall, Mbuntu, is 100% black women-owned and managed and is accredited by the QCTO and merSETA. Females Breaking Ground In Male Dominated Environment Marcia Modiba, SAMBRA Acting national director says it is also empowering to see women starting to make significant inroads in what was previously a male-dominated environment. Deeplall has a real passion for training and skills development. “Running my own training centre was my passion project. My sons have always prompted me to achieve my goals. The journey hasn’t always been easy, but it has certainly been worth it and this is a […]
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With only a few hours to go, excitement is building in preparation for the first-ever Western Cape Motor Mech show, which will be held at HTS Drostdy on Saturday 9 March. HTS Drostdy is the only fully-fledged technical high school in the Boland, in collaboration with the Motor Industry Workshop Association (MIWA), a proud association of the Retail Motor Industry Organisation (RMI). Deon Goch, MIWA Western Cape Chairman says Motor Mech is the ideal showcase for the automotive industry to attract upcoming mechanics and to demonstrate how passionate our industry is about training and drawing young talent into the sector. “We are serious about fostering future careers in the automotive industry and it is a privilege to be collaborating with HTS Drostdy on this event,” he says. Attracting future automotive talent This will in fact be the fifth Motor Mech show MIWA is hosting with other top technical schools around the country. The show attracts a regular stream of spectators and the organisers are sure the Western Cape show will be equally popular. Commenting on the competition itself, Johan Havenga, Lecturer at HTS Drostdy, says top Mechanical Technology Automotive students will compete for the title of ‘Junior Motor Mech 2024’. […]
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The Retail Motor Industry Organisation (RMI), and the Chamber of Crafts Erfurt, also more popularly known as Handwerkskammer Erfurt (HWK Erfurt), last year agreed to collaborate on a 12-month project ending June 2024. This follows the successful completion of the Eastern Cape TVET partnership in November 2022 – an innovative partnership designed to drive vocational training in the automotive aftermarket. Louis van Huyssteen, RMI national training director, says the organisation is currently rolling out a small-scale project with HWK to assess business needs for vocational training in modern automotive technology, including e-mobility (electric car technology), responding to the changing needs in workplace skills in the automotive aftermarket. Image used courtesy of RMI. Learning opportunities within Electric and Hybrid Vehicles “As the lead voice and thought leader is the automotive aftermarket, the RMI is committed to collaborating with reputable and credible institutions locally and internationally to ensure it remains abreast of the dynamically changing sector and that there is synergy between the needs of industry and the training provided at the various TVET colleges and universities,” says van Huyssteen. As South Africa moves towards Alternative Energy Vehicles (AEVs), South African automotive manufacturers are expanding the array of brands, models, and derivatives […]
Get Ahead with the Essential March Issue of Automobil Magazine SAMBRA members, the must-read March issue of Automobil magazine goes live tomorrow, Friday, March 1st. This edition will be packed with valuable insights, news and updates on the South African retail motor industry. Here’s a sneak peek at what will be in the upcoming issue: Protect Your Engines: Learn about the dangers of using diesel fuel contaminated with paraffin and how to safeguard your customers’ vehicles.Insights from Volkswagen Group Africa: Get exclusive highlights from their first-ever Indaba, offering valuable industry perspectives.Essential Updates: Stay informed with the latest automotive news, model releases, motorsport results, and expert advice on finance, labour, and legal matters. Don’t miss out on this comprehensive resource designed specifically for the automotive industry. The March issue of Automobil lands in your inbox on March 1st – watch out for it, or if you want to catch up on earlier issues, go here.
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Carl von Clausewitz, the highly regarded strategist, believed that successful business and war strategies share the same values – that the principles were so intertwined they both enjoyed the same clash of interests. SAMBRA has always understood this strategy and over the last year has successfully manoeuvred the many challenges and successfully focused on improving and enhancing the business conditions in which its members operate. Today in a rapidly evolving landscape, the association is more than ever conscious that it has to continually innovate and continue to grow, just to remain in business. Stagnation is just not an option anymore. As Jeff Bezos puts it, ‘It’s always Day 1’. That means remaining agile enough to continually stay ahead of the competition; to serve customers better and to lobby actively against any practices that negatively impact our sector. 2023 was a busy and successful year for the motor body repair industry and the SAMBRA National Executive Committee believe 2024 will be no different. Although the SAMBRA National Executive Committee is only set to have its strategic planning for the year in February 2024, a few areas of importance have already been highlighted and these will be remain critical focus areas for the team over […]
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We would like to address a critical matter regarding delays in processing invoice payments by Santam, specifically attributed to integration issues within the Audatex system, impacting the AudaInvoice system. Santam has expressed a commitment to resolving this issue promptly and has requested an opportunity to conduct a comprehensive investigation, given the involvement of various stakeholders. To streamline communication and expedite resolutions, Santam emphasizes the importance of MBRs contacting Teboho Ntsane, Sourcing Specialist for MBR and HV Repairs, at teboho.ntsane@santam.co.za or T: +27 21 915 7325 as the primary point of reference for any issues experienced. This direct communication channel will enable Santam to address concerns proactively and promptly, avoiding further delays. Alternatively, you can contact your local SAMBRA Area Representative: Western Cape – Shaun Isaacs Email: shaun.isaacs@rmi.org.za Phone: 079 871 8339 Eastern Cape – Abie Kriek Email: abie.kriek@rmi.org.za Phone: 081 036 8954 KwaZulu-Natal – Kevin Abrahams Email: kevin.abrahams@rmi.org.za Phone: 072 437 0872 Free State – Abie Kriek Email: abie.kriek@rmi.org.za Phone: 081 036 8954 Gauteng – Khulukazi Marambana Email: khulukazi.marambana@rmi.org.zaPhone: 067 127 7153 Northern Regions: Nokuthuta Shabalala Email: nokuthutha.shabalala@rmi.org.za Phone: 078 905 6966 Your understanding and cooperation during this period are highly valued. Rest assured that Santam is diligently working to […]
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The following updated was issued by Automatrix and shared with SAMBRA Members. This letter serves to confirm the processes followed by Automatrix, and the various OEMs it is contracted to, in respect of applications for approval, as further set out hereunder: All applications for approval must be submitted via the Automatrix Applications portal. No manualsubmissions are accepted. The process includes the following 5 steps:a) full details of all terms and conditions, approval criteria, any additional requirements, costs etc.b) copy of the OEM Service Level Agreementc) self-audit process, including summary of rectification required, if applicabled) supporting document uploade) applications log with progress tracking Only those applications that complete each respective step, and pass the self-evaluation section can be submitted to OEMs via the Automatrix portal. Successful applications, together with copies of items 1-4 above, are automatically captured on to an applications log, and can be accessed by both OEMs and body shops in order to track progress, timelines, OEM queries etc. The above processes are completely automated, and do not require human intervention. This aims to ensure that any possible subjectivity or bias is eliminated from the process, and offers completetransparency throughout. In addition, the self-evaluation process assists applicants in avoiding […]
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Please be mindful that theft is increasing, and criminals are using various tactics to acquire their desired items. Toyota Menlyn issued a warning to all Motor Body Repairers, Roadworthy Stations, and Car Washes to be extra vigilant, as they have fallen victim to theft. Criminals contacted the suppliers, posing as representatives of the dealership. They have accurate information about the vehicles, leading the suppliers to release the vehicles to the criminals. Unfortunately, the criminals successfully drove off with two Toyota Quantum’s. Please ensure that all staff members are made aware of this incident and the security threat it poses. Instruct them to confirm and verify the identity of anyone coming to collect a vehicle. It is essential to make a photocopy of the ID or driver’s license of the person collecting the vehicle and use this information to cross-verify with the client, ensuring that the correct individual is indeed collecting the vehicle. This additional layer of identification verification can contribute to preventing unauthorised persons from taking possession of vehicles. View Newsflash
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The letter from OMI regarding the abovementioned on 6 October 2023 refers. SAMBRA received numerous enquiries in this regard. We have since written to OMI to clarify the position regarding ‘third parties’. On 18 October 2023, OMI confirmed that they have sought a legal opinion on the matter and will respond to our request in due course. SAMBRA will inform its members once OMI’s response is received. View Old Mutual Communication View Newsflash
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Motor body repairer wage schedules for the period of 1 September 2023 – 31 August 2024 PRESCRIBED MINIMUM & GUARANTEED WAGE SCHEDULE: 1 SEPTEMBER 2023 TO 31 AUGUST 2024 – ALL SECTORS: APPRENTICES/LEARNERS (ALL CHAPTERS) PRESCRIBED WAGES SECTOR 4 OFFICE STAFF PRESCRIBED WAGES SECTOR 4 GRADES JOB GRADE CATEGORIES
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Often having to be the ‘fixers’ of the family, women have a knack for smoothing things over with a loving touch. Mending broken toys, knees and hearts are often all in a day’s work. But what if your magic touch has to be applied to a mangled, wrecked car and not a toddler who grazed their knees? Mika Heeraman says ‘bring it on’. As the proud owner of Unique Auto Panel and Paint in Tonga, KwaZulu-Natal, this car enthusiast is certainly no stranger to transforming something damaged into something beautiful. Reflecting on where her destiny to open an auto body repair shop at the age of 26 started, Mika goes back to her childhood in Chatsworth and Richards Bay. Putting the pieces back together “These towns were buzzing with car enthusiasts. My dad was a spraypainter and I spent my school holidays shadowing him. I’ll never forget the impact it had on me to see damaged cars being transformed into something beautiful. It gave me a thrill and sparked a passion for auto body work,” she says. “That damaged wreck is relying on you to put its puzzle pieces back together. It’s a challenge I will never get tired of.” […]
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Many of us would battle if we were to spend a day experiencing the world through the eyes of someone who relies on a wheelchair for mobility. Our minds would be opened to just how challenging daily routines can be, let alone the prospect of finding employment. But one sector where people living with a disability are thriving is the motoring industry, specifically the motor body repair sector. Jacques Viljoen, National Director of SAMBRA, a proud association of the RMI (Retail Motor Industry Association), says disability is not an insurmountable obstacle in this sector. “There are many different opportunities available and in fact, there are exceptional people living with disabilities steering themselves up the career ladder in the motor industry – and inspiring others to do the same.” Meet Luvo Londa “Luvo Londa, the owner of a motor body repair business on the East Rand, and a proud SAMBRA member, is proof of this,” Viljoen says. Luvo was only 19 when he was involved in a car accident with his family during a trip to Johannesburg from the Eastern Cape. He suffered a spinal cord injury that rendered him a quadriplegic. “This has in no way deterred Luvo, who has […]
Mental health and wellbeing are increasingly being brought into sharp focus, and organisations like SAMBRA are aware and concerned about the high levels of stress many of its members are operating under. Charles Canning, SAMBRA National Chairman, says that while many of us understand the benefits of physical wellbeing by eating correctly and exercising regularly, mental wellbeing is not that clear cut. The Covid-19 pandemic was really the catalyst for making us aware of the high prevalence of stress and anxiety in our society and it has prompted many of us to start taking a much closer look at the issues we face personally and in the workplace. Keeping Well To Understand Wellbeing “As managers, how we understand wellbeing all starts by being a ‘well being’. That in itself is not always that easy,” he says. A study by a leading wellbeing organisation in fact found that of all the leaders interviewed in a large industrial client, 69% admitted that they felt overwhelmed by the demands being made upon them, and said that they did not feel they could cope. Challenges of mental wellness in the motor body repair sector In the motor body repair sector, many members are also […]
Friday 16th June is Youth Day and the theme this year is working together for youth development. In the automotive sector specifically, South Africa is facing a concerning skills gap and organisations like the Retail Motor Industry Organisation, the largest employer in the automotive retail aftermarket, are doing some great work to encourage young people to pursue careers in this sector. Fostering interest and presenting viable career paths A recent career day in May, organised at Otto Du Plessis High School by the Motor Industry Staff Association (MISA), in partnership with the Retail Motor Industry (RMI), the South African Motor Body Repairers Association (SAMBRA), Denys Edwardes and Kelston Motor Group, was a resounding success helping to dispel misconceptions about the industry and provide learners with a realistic understanding of the opportunities available and exposure to the various dynamic career options available. “By fostering interest and presenting viable career paths, the event encourages students to consider the motor industry as a rewarding and fulfilling career choice,” says Jacques Viljoen, national director of SAMBRA. “In today’s rapidly evolving world, it is essential to introduce students to a wide range of career options. Unfortunately, many young people are unaware of the diverse opportunities […]
The Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management and the Retail Motor Industry Organisation (RMI) have made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling for a customised Diploma in Retail Business Management. This first of a kind agreement in South Africa, will allow RMI members and their employees to enhance their knowledge and skills by enrolling for a three year, fully online qualification, that has been especially developed for the Retail Motor Industry. Commencement of Study Programme Announced Due to the COVID pandemic, the accreditation of this programme was unavoidably delayed, but in April 2023 Dr Elizma Wannenburg, Head of the Department of Marketing, Supply Chain and Sport Management at TUT, confirmed that everything was in place for the official commencement of this programme in July 2023. “The RMI and TUT’s Memorandum of Understanding (MoU) commits to a close partnership between industry and the university, by working towards a common goal of creating an innovation and education culture and spirit. The Diploma in Retail Business Management is a commendable achievement with the RMI encouraging closer collaboration between […]
The Retail Motor Industry Organisation (RMI), representing over 8 500 employer businesses in the retail automotive aftermarket sector, has expressed concern about the transition to occupational qualifications for apprentice training in the retail motor industry sector in South Africa from 1 July 2023. “The transition in training dispensation in SA from the legacy to occupational qualifications will not be without its challenges,” says Louis Van Huyssteen RMI National Training Director. A Question of Change Employers, specifically in the repair and maintenance sector of the retail motor industry, and more so those in rural areas of the country with no access to training providers, have in the past benefitted from the merSETA competency based modular training (CBMT) delivery method which is largely done in the workplace. Van Huyssteen says a number of employers, particularly in these outlying areas, are therefore questioning the need to change something that has worked so well. A lack of understanding among some employers and training providers about the new occupational qualifications and how it works has indeed led to confusion and resistance to change making it difficult for DHET to implement the occupational qualification system. The rotation of apprentices in the occupational qualification delivery method between […]
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The Retail Motor Industry Organisation (RMI), representing over 8 500 employer businesses in the retail automotive aftermarket sector, has expressed concern about the transition to occupational qualifications for apprentice training in the retail motor industry sector in South Africa. The RMI has been involved in the Department’s Centres of Specialisation (CoS) project since 2017 and has played an integral role in successfully implementing occupational certificates for the automotive motor and diesel mechanic, part of the 13 priority trades. “The automotive value chain represents a substantial contribution to economic activity, with a 6.4% contribution to GDP, of which the retail sub-sector represents 2.4%,” says Jakkie Olivier, RMI Chief Executive Officer. Impact on National Artisan Development Target Olivier says that while the RMI believes that occupational qualifications can contribute to skills development in the motor industry, it is concerned about the potential negative impact on the country’s national artisan development target of 30,000 artisans per year. “Previous training transitions were not without their challenges and we anticipate similar issues for all stakeholders and delivery partners not part of the ground-breaking DHET initiative in 2017,” he says. Louis van Huyssteen, RMI National Director Training agrees, saying the organisation is equally concerned about the […]
In today’s highly competitive marketplace everyone needs to have a basic online presence, irrespective of how small or large your business is. Certainly, a web-based presence in 2023 is essential for authenticating your business. It is basically your shopfront. Creating A Credible Online Presence The SAMBRA website provides a unique and easy-to-use, value-added tool, which can enable any of the SAMBRA members to have a credible online presence. Charles Canning, National Chairman of SAMBRA says businesses have one chance to engage their audience. “Often the most frustrating things for a customer is not being able to read up enough information about the repairer in question, such as an introduction, a description of the services offered by the business, the address, telephone number, email and opening hours. Well-taken photographs also attract attention and build confidence. If the information is easily found on a website, the easier it is for the customer to contact the repairer and get their vehicle booked in,” he says. Read more >> Be Found Online Faster Canning says, while the tool is available to all accredited SAMBRA members, the complementary service is specifically aimed at the smaller members who cannot afford their own custom website. ‘The advantage […]
A SAMBRA-Accredited repairer is seeking an estimator to join their team. Job Description Conduct compressive assessments of vehicle damage and identify all necessary repairs.Maintain accurate records of all estimators, repairs and other relevant information.Collaborate with other team including technicians to ensure that repairs are completed to the highest standard. Minimum Requirements Must have own transport.Must be Audatex certified.The ability to perform well under stressful situations is a necessary requirement. How To Apply Contact Winny Vilankulu via email: winny@senatlapanelbeaters.co.za, call: +27 79 515 2071 or complete the form below.
Overview: We are seeking a skilled spray painter with panel shop experience to join our team. You will be responsible for delivering high-quality finishes on repaired vehicles, working closely with our panel beaters to ensure a seamless repair process. Click to learn more about Arnies Body and Spray. Key Responsibilities Mix and match colours. Spray vehicles to the company’s standard. Maintain a clean and organised work area, adhering to safety regulations. Follow company procedures for paint mixing, application, and equipment usage. Assist with other workshop tasks as needed. Self-manage and oversee the paint and panel shop staff. Requirements Qualified or experienced in spray painting. Proven track record of high-quality paint finishes. Knowledge of paint types, mixing techniques, and application methods. Experience with various spray equipment. Attention to detail and commitment to quality. Ability to work independently and as part of a team. Strong work ethic, reliability, and a positive attitude. Leadership skills. Important: If you have not worked in a panel shop, please do not apply. How To Apply If you meet the qualifications and are interested in applying, please contact us at 079 538 1567. We look forward to hearing from you!
Star Centre George, proudly SAMBRA-accredited and a leading automotive repair facility, is seeking a skilled spray painter to join their dynamic team. As a spray painter, you will be responsible for meticulously preparing surfaces and applying paint to vehicles with precision and attention to detail. To learn more about Star Centre, go here. Responsibilities Prepare surfaces for painting by sanding, masking, and cleaning. Mix paint to ensure correct colour and consistency. Apply paint using various techniques such as spraying. Ensure even coverage and smooth finish. Always follow safety protocols and guidelines. Maintain a clean and organised work environment. Collaborate with team members to meet deadlines and exceed customer expectations. Requirements Proven experience as a Spray Painter in an automotive repair environment. Proficiency in mixing and matching paint colours. Strong attention to detail and quality craftsmanship. Excellent communication and teamwork skills. Ability to work efficiently under pressure and meet deadlines. Flexibility to adapt to changing priorities and tasks. Knowledge of safety procedures and regulations related to painting. Benefits Competitive salary based on experience and skills. Opportunities for advancement and professional development. Supportive work environment with a focus on teamwork and collaboration. Comprehensive benefits package including health insurance and retirement plans. If […]
The Position Qualified Panelbeater Job Description & Introduction Louis Auto Body Repairers is currently seeking an experienced and qualified Panelbeater to join our team. We are a well-established auto body repair shop located in Plettenberg Bay, and we take pride in our reputation for providing high-quality repair services to our customers. About Louis Auto Body Candidate Requirements Minimum 6 years of experience as a qualified Panelbeater Knowledge of various repair techniques, tools, and equipment Ability to read and interpret technical specifications and work orders Strong attention to detail and ability to work to a high standard Good communication skills and ability to work in a team environment Ability to work efficiently and meet deadlines Responsibilities Repairing and replacing damaged vehicle panels and parts using various tools and equipment Reading and interpreting work orders and technical specifications Preparing vehicles for painting by sanding, masking, and filling Ensuring all repairs are completed to a high standard and in a timely manner Maintaining a clean and safe work environment Keeping up-to-date with the latest repair techniques and technologies We offer competitive salaries, opportunities for growth and development, and a supportive team environment. If you meet the above requirements and are passionate about […]
A SAMBRA-Accredited repairer is seeking a vehicle damage estimator to join their team. Job Description At Denys Edwardes, you will play a crucial role in our commitment to excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process. The ideal candidate must have a deep understanding of the collision repair process, outstanding customer service skills, and a desire to make a positive impact. Minimum Requirements Grade 12Own transportValid driver’s license Key Responsibilities Serve as the primary point of contact for the customer throughout the repair process,Build and maintain strong relationships with customers, insurance companies andteam members through effective communication,Inspect and assess vehicle damage to determine the necessary repair cost,Evaluate the cost between repair or replace of damaged parts,Negotiate best practice quantum with work providers,Maintain customer satisfaction scores according to company standards. Experience Experience in the motor body repair industry: minimum 5 yearsProcess authorisations, supplementaries and final costingsUnderstanding of basic financial principlesKnowledge of the repair and painting processStrong organisational skills, able to multi-task and is self-motivatedAbility to work in a fast-paced environmentComputer literacyAudatex and Abuntex networking platformTeam Management SystemMS Word, Excel, Outlook Communication Excellent communication skills in both English and Afrikaans.Ability to communicate in Xhosa would […]
A SAMBRA-accredited repairer is looking for a goal driven dynamic individual to join their team in Kleinmond. Duties Provide administrative assistance/support to ensure the efficient operation of the office Support managers and staff through a variety of tasks related to the organisation Take responsibility and ensure the confidentiality of sensitive information Perform normal & allocated administrative tasks according to acceptable practices and procedures Ensure that all allocated tasks are done timeously Ensure that all filing is done regularly Effectively communication with clients and 3rd parties Follow all health and safety regulations Promote the company’s image at all times, through: – Maintaining good customer relations – Giving excellent, efficient and polite service Liaise and maintain good relationships with other employees & management within the workplace You will also be required to perform any lawful and reasonable instructions given to you by your Managers. About Overstrand Paneelkloppers Commitment to quality and perfection is at the heart of Overstrand Paneelkloppers when offering our comprehensive panelbeating service. Our onsite quotation facility enables clients to ensure that no time is wasted and that processes are dealt with swiftly and accurately when it comes to delivering quotes and obtaining the necessary insurance authorization. Customers experience and […]
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Northern Cape Panelbeaters is looking for a goal driven dynamic individual to join their team in Kimberley. Requirements NSC in grade 12 or equivalent education Good understanding of debtors, invoicing and cost summaries. Good communication skills Team player Sufficient in Microsoft programs (Word & Excel) Duties Invoicing debtors Following up on outstanding payments Compiling of costings Assisting clients telephonically Any other general office duties Compiling of weekly invoicing reports More Information A candidate that has previously worked in the motor industry and has Sage experience will have a higher probability of being contacted for this position. How to apply CV’s can be emailed to alewyn@ncpb.co.za or complete the form below. If you are not contacted within 14 days since of submitting your CV, please consider your application as unsuccessful. Applications close on 15th February 2024.
HJ Bosch & Sons seek to recruit experienced Workshop Operations Managers for their franchises. Job Description Manage the department by assuring that all staff adhere to the departments’ “Process and procedures”. Manage the work-in-progress and allocating ESTIMATED date of completion; Manage the repair work that needs to be outsourced i.e. wheel alignment, diagnostics etc. Manage the “vehicles scheduled out” report together with customer service; Manage the “additional damages” per job together with the estimator; Manage “customer complaints/come-back” together with customer service and quality controller. Co-sign the Quality check done by the quality controller, thus take full responsibility for the quality of work done; Manage the purchasing of paint and consumables; Manage the purchasing and maintenance of all workshop equipment; Maintaining a safe work environment in accordance with established policies and practices. In additional to the above, any job given by the Managing director. Skills & Experience Leadership, self-motivated and committed; Solution driven: Identifies problems, analyses problems, generate workable solutions and resolves problems according to acceptable business quality standards and so as to minimise workflow disruption. Assertiveness: says views, feelings and opinions in confident way without being aggressive. Performance driven: Puts in sufficient effort to meet or exceed business and customer […]
We are a fast-paced panel shop looking for a skilled vehicle stripper and assembler to join our team. As a vehicle stripper and assembler, you will be responsible for disassembling and assembling various parts of vehicles in a safe and efficient manner. More About Accident Panel & Paint, here. Location: Corner of Community Street and 6th Avenue, Walmer, Gqeberha Responsibilities Disassembling vehicles according to standard procedures Removing damaged parts and salvaging reusable parts Inspecting and cleaning parts for reuse or replacement Assembling vehicles by fitting new and salvaged parts together Performing quality checks to ensure vehicles meet safety and quality standards Maintaining a clean and organised work area Operating a range of hand and power tools Requirements Prior experience in vehicle stripping and assembling preferred Ability to use hand and power tools Good attention to detail and ability to work accurately Good communication and problem-solving skills Ability to work well in a team environment Physically fit and able to lift heavy parts How To Apply If you are passionate about vehicle repair and restoration, we would love to hear from you. Please submit your application, including a resume and cover letter, for consideration. Please complete the form below or drop […]
De Jonghs Panelbeating Centre Pty Ltd is looking for a Qualified Panelbeater residing in the Helderberg or surrounding area. Knowledge & Skills Safety & First aid knowledge in the workshop. Construction of the vehicle. Portable grinder. Grind sheet metal using power tools. Hydraulics body jack. Gas Welding. Join panels by means of a hand riveting machine. Metal cutting with oxyacetylene. Plasma-arc metal cutting. Remove & replace vehicle headlamps; doors; the deck lid / tailgate; exterior & interior trim; upholstery; dashboard; sliding door; air-conditioned components; electrics; glass; engine; plastic components; glass fibre panels. Beat up and finishing of dents including fenders, body parts and door panels Required Own transport For more information about De Jongh, go to their SAMBRA business page, here.<.br> Republished on 31st August 2023. Originally published on 8 February 2022.
De Jonghs Panelbeater in Strand is seeking a Cost Administrator Clerk. Requirements Be able to work under pressure Goal driven Must have exceptional written and verbal communication skills Computer literate Strong organization skills and attention to detail Good time management skills Think on their feet to solve problems with a proactive approach General Office Admin tasks Data Entry and Debtors Reconciliation Knowledge of insurance portals Be able to take on adhoc duties
De Jonghs Panelbeater in Strand is seeking a semi-skilled panelbeater. Requirements Knowledge of motor vehicles and components Knowledge of tools and equipment Knowledge of body filling materials
The Position Fleet VIP is seeking an experienced Debtors Clerk to join their team. Candidate Requirements 3 years’ experience as Debtors clerk Duties and Responsibilities Make follow-up calls Keep records of payments Identify which accounts are overdue Manager a Debtors book in 30 days and current Contact companies or people owing money Report back to management Salary Negotiable Start Date September 2023 To Apply If you are interested in joining the team, submit your application by completing the form below.
Buying a car, even a second-hand one, is a big financial commitment and the buyer needs to know they are getting bang for their buck, along with all the things which they most desire in a car. Safety should always be a top priority but how certain can one be that your chosen vehicle has never been involved in a serious accident? The South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), cites this as one of the main reasons SAMBRA has been campaigning so hard for an open and transparent Vehicle Salvage Database (VSD) of all vehicles that have previously been “written off” by insurers. “Since we started this drive, we have found a concerning number of vehicles that have been severely damaged in accidents often ending up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, upon closer inspection, one may be shocked at the quality of the repairs and the severity of the previous damage incurred,” says Jacques Viljoen, SAMBRA national director. Roadworthy Not Enough? According to SAMBRA when you buy a second-hand car, it comes with a roadworthy certificate. […]
An 84-year old pensioner in Bela Bela has not only lost his original Toyota Corolla which he trustingly traded into a dealer online, but has also been unwittingly been sold a 2021 Suzuki Brezza with just 28,525 km on the clock for R230,000. What looked like a dream car at the initial physical inspection in Johannesburg, has been found, on subsequent inspection, not only to be a code 2 vehicle which was previously written off, but literally a rolling deathtrap on wheels. Trade-in for a Bigger and ‘Safer’ Car Leaves Buyer’s Safety Compromised Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited repairer explains that the client in question, Leon Bredenkamp, brought the vehicle into her repair shop in April this year just six days after having purchased it online. Bredenkamp was looking to replace his 20-year old Corolla with a bigger and ‘safer car’ and having planned a long-awaited trip to the Cape with his wife, felt this would be the ideal time to make the change. He decided to trade in his trusty Corolla for something slightly higher and sturdier but to his dismay soon realised when he got behind the […]
With all the delicious food you are probably planning to enjoy this holiday period, you might also be thinking of ways to burn some holiday calories. If you turn to washing your car as a means of using up some energy, remember these tips before pulling on those rubber gloves! Maintaining a new-car finish is easily achieved by frequent washing, just remember, that the way you clean, is as important as the products that you use. #1 How To Choose A Car Cleaning Product & Application Use a dedicated carwash product that is milder and specifically designed for use on automotive paint.Before applying the soap, rinse all surfaces thoroughly with water to remove loose dirt and debris that could cause scratching. Apply the soap suds with a large, soft natural sponge or a lamb’s-wool mitt. For more stubborn deposits like grease and road tar, you may need a slightly stronger product but still, ensure you are using a non-abrasive cloth. Wash one section at a time and wash and rinse each section before moving on to the next. Bonus Tip – Remember to work the solution into a lather to provide plenty of lubrication. #2 Wheels & Tyres Use a […]
Buying a car, new or secondhand, is a big financial commitment. Buyers want to know they are getting bang for their buck, along with all the things which they most desire in a car. Richard Green, national director of the South African Motor Body Repair Association (SAMBRA), says safety may be a consideration. But industry reports indicate factors like reliability, comfort, manufacturer’s reputation, warranty, fuel efficiency and purchase price all rank more highly than safety features in the South African market. “The truth is, we buy what we can afford. Several motorists can only afford entry level cars which come with basic safety features,” says Green. According to an article by data journalist, Martin Armstrong in Statista’s Global Consumer Survey 2018 (Most important factors when buying a car, statista.com) car buyers in the United States rank safety first. Followed by; fuel efficiency, high quality, good warranty and customer service, suitability for everyday use, high driving comfort, design, low price, spaciousness and whether it is their preferred make. Read more about why cars crumple, here. So what are the critical questions to ask around vehicle safety? Is it right to assume a secondhand car is not as safe as a new […]
Over 50 key stakeholders, including representation from the Gauteng Department of Roads and Transport, attended the Vehicle Write Off conference in Johannesburg last week to discuss the critical need for an open and transparent Vehicle Salvage Database (VSD) of all vehicles that have previously been “written off” by insurers, and to discuss critical next steps in implementation. Charles Canning, National Chairman of the South African Motor Body Repairers’ Association (SAMBRA), a constituent association of the Retail Motor Industry Organisation (RMI), opened by saying it has been 18 months since the first conference and it was disappointing that there had been very little progress from the South African Insurance Association (SAIA). “If you fast forward to today, we have had a high court judgement in January 2023 finding in favour of a consumer who unsuspectingly bought a previously ‘written off” car and countless documented reports of innocent consumers that have been sold a second-hand car only to find it was unsafe and previously written off as uneconomical to repair. The consumer is the ultimate casualty Canning said in many cases these are cars that have been insured by Insurance company X and written off, and are now being reintroduced and refinanced […]
In a world increasingly focused on innovation and technology, the automotive industry remains a vibrant canvas for artistic expression and technical mastery and an exciting opportunity for young talent wishing to enter the sector. The South African Motor Body Repairers’ Association (SAMBRA), in collaboration with industry leaders, is working hard to address the urgent skills shortage in the autobody repair and refinishing sector. A blend of science & artistry Jacques Viljoen, national director for SAMBRA, a constituent association of the Retail Motor Industry Organisation (RMI), says that being a car painter requires a unique blend of science and artistry. “It’s more than just applying a fresh coat of colour – it’s about transforming a vehicle into a work of art on wheels and this is a highly sought-after scarce skill that is in high demand both locally and globally.” At a time when many young people are struggling to find employment, the rewarding world of automotive painting definitely provides an exciting opportunity for aspirant young talent. Trevor Vogl, Regional Technical Manager for BASF Coatings South Africa concurs saying, “We are experiencing a massive skills shortage, not just locally but internationally as well. There is a need to find new and […]
Ashley Roos, from Women Torque takes us through Basic Quality Control at an auto body repairer, or panel beater. The Quality Control stage happens after all repairs have been completed. This process, undertaken by the quality control manager involves checks of the vehicle to determine whether the vehicle and the completed works meet all the standard requirements of AA and SAMBRA. Find out what the basic quality control inspection process includes and what happens if the vehicle does not pass this inspection. Read the full article. Read Article More about the auto body repair processes To understand the Panel Shop Processes in more detail and what to do if you’ve been in an accident, check out these two articles: sambra.biz/panel-shop-processes-a-step-by-step-guide sambra.biz/what-to-do-when-your-car-is-written-off-after-a-crash
Opening a shop in the motor body repair business requires much consideration. Potential business owners should compare the risks verse the rewards. Here’s how to do it.
An ever-growing number of drivers on South African roads are uninsured. With the liabilities of the Road Accident Fund forecast to exceed R600 billion by 2022/23, Finance Minister, Tito Mboweni, has suggested that compulsory third-party insurance could present a solution. Read the full IOl article by Jason Woosey here.
The Meet The Team series returns. This month, we introduce you to Giselle, PA to our National Director, Jacques Viljoen and the heartbeat of the SAMBRA Team. Find out what inspires her daily and why she is passionate about working in motor body repair. Hi Giselle! We are so thrilled to speak to you! Let’s start off with you telling us a little about yourself, and what led to you working in the motor body repair industry? I obtained an executive secretarial certificate after I matriculated, and have been working as a secretary in a variety of fields since. I first started out in the automotive industry working as the technical secretary for the technical director at Willard/SABAT Batteries before applying for the personal assistant position at RMI/MIWA. I am privileged to have worked with three associations within RMI namely: Motor Industry Workshop Association (MIWA), South African Petroleum Retailers Association (SAPRA) and now the South African Motor Body Repairers Association (SAMBRA). Who or what inspires you, and why? My mother was my greatest inspiration. She faced a lot of adversity in her life, and worked extremely hard to provide for us, but I rarely saw her complain about her fate. […]
As the December holidays approach, traffic officials across the country will be on high alert for increased traffic volumes as holidaymakers head off for a much needed December break, which is traditionally a high-risk period on all South African roads. According to the AA, stats from the Road Traffic Management Corporation (RTMC) show a spike over the festive season. For the 2021 festive period which runs from 1 December 2021 – 11 January 2022, there were in fact 1,808 fatalities and 1,395 fatal crashes over this period. Travelling responsibly to avoid damage to your car With fatalities at unacceptably high levels motorists are reminded to travel responsibly. And, if you are towing a trailer, a boat or a caravan, towing should be done correctly to avoid damage to your vehicle and accidents on our roads. Dewald Ranft, Chairman of the Motor Industry Workshop Association ( MIWA ), a proud association of the Retail Motor Industry Organisation (RMI), says the first thing to ensure is that the trailer or caravan has been properly serviced by a competent and accredited repairer. “These have probably been standing idle since last December. During the service the following areas should receive special attention: brakes (if fitted); […]
This article was written by a Staff Writer at Businesstech.co.za. SAMBRA would like to share it with its members and the general public. See the bottom of the page to find the link to the original article. The Russia-Ukraine war will have a notable impact on South Africa’s car market, but not for some of the obvious reasons you think, say automotive experts at Cars.co.za. At the heart of the problem lies a ‘decidedly unsexy’ automotive part known as the wiring harness, the group said in an analysis this week. “Modern cars contain kilometres of wiring (especially those equipped with a lot of technology). The wiring harness holds and guides the wires to where they need to go. When the rest of the car is stripped away, it looks like the human body’s system of veins or nerves – wiring goes everywhere,” Cars.co.za said. “The problem with the wiring harness is that it is custom-designed for each car model. It needs to twist and turn around each respective car’s tightly-packed components – sometimes with the finest of clearances. The harness for a Volkswagen Tiguan can’t simply be used in a Touareg.” Ukraine manufactures a large portion of Europe’s wiring harnesses and, because of […]
Mental health and wellbeing are increasingly being brought into sharp focus, and organisations like SAMBRA are aware and concerned about the high levels of stress many of its members are operating under. Charles Canning, SAMBRA National Chairman, says that while many of us understand the benefits of physical wellbeing by eating correctly and exercising regularly, mental wellbeing is not that clear cut. The Covid-19 pandemic was really the catalyst for making us aware of the high prevalence of stress and anxiety in our society and it has prompted many of us to start taking a much closer look at the issues we face personally and in the workplace. Keeping Well To Understand Wellbeing “As managers, how we understand wellbeing all starts by being a ‘well being’. That in itself is not always that easy,” he says. A study by a leading wellbeing organisation in fact found that of all the leaders interviewed in a large industrial client, 69% admitted that they felt overwhelmed by the demands being made upon them, and said that they did not feel they could cope. Challenges of mental wellness in the motor body repair sector In the motor body repair sector, many members are also […]
Richard Green, National Director of SAMBRA unpacks the Organisations call on Government to be a more open market to accommodate consumers are who are not insured.
SAMBRA has been campaigning hard over the last four years for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-off vehicles. Richard Green, National Director of SAMBRA says that without a register to refer to, there is no way of stopping these cars from going back into the system, only to be purchased by an unsuspecting and poorly advised consumer. This intense lobbying advocating for more transparency, has finally paid off with the Insurance industry agreeing to accept the principle that the purchaser of a second hand vehicles has the right to know if the vehicle they are considering purchasing has been in a serious collision and has been written off before. What Is To Come According to Green this will result in the VIN numbers of all previously insured written off vehicles being published on an open website providing purchasers of second hand vehicles and franchised dealers the opportunity to make informed decisions. The Terms The SAIA VSD (vehicle salvage database) task team met in February in Johannesburg and agreed in-principle to the following terms: ・All code 2, 3, 3A and 4 written off vehicles will be published […]
The South African Motor Body Repairers’ Association (SAMBRA) is calling for insurance data transparency to help protect South African consumers. Listen to this 702 conversation for yet another alarming example of a consumer purchasing a second-hand car with a very troubled past. Radio clip via Radio 702.
It is almost time for the sun to set on the year, and for us to welcome in 2022. But before we say ‘adios’ to 2021, let’s take a quick look back! In 2021, we welcomed more than 20,000 new visitors to the various SAMBRA pages and helped more than 12,000 people find an accredited panel beater near them. This year, SAMBRA published and shared over 130 Consumer education articles, Member learning portal guides, COVID-19 updates, Government guidelines, Industry-specific podcasts, videos, jobs, CVs, events and more on our site. Here are some of our favourite articles, and yours by category. Consumer Education How To Open A Panelbeating Business Non-Structural & Structural Repairs – What is the difference? Competition Commission publishes key guidelines on ‘Right to Repair’ Basic quality control inspection at your Panel Beater: What is it? 3 Reasons To Become A SAMBRA Member Member Learning Portal or News (log in to view this content) Special Offer: Abuntex / Audatex Estimating Systems Competition Commission publishes key guidelines on ‘Right to Repair’ Apprenticeships and Job Seekers Apprenticeships – Kick starting careers Thank you for joining us this year! We look forward to sharing more informative, helpful and entertaining content about […]
It is almost time for the sun to set on another challenging and exciting year for SAMBRA and its members. Before we welcome in 2023, let’s take a look back at our year online and in the press. SAMBRA’s Homepage (sambra.biz) A thriving hub of activity, the SAMBRA website welcomed more than 28,000 visitors to the homepage this year. Of these 28k visitors, over 270,000 pages were viewed and SAMBRA-Accredited members were sought out more than 15,000 times through our custom Search For A Repairer map tool. SAMBRA published and shared over 170 Consumer Education articles, Member Learning Guides, an Occupational Health & Safety resource, Government guidelines, Industry-specific podcasts, Videos, Jobs, CVs, events and more. The most-visited articles and pages posted on the SAMBRA website in 2022 were: How To Open A Panelbeating Business (9,476 views)Careers (8,906 views)How To Become A SAMBRA Member (4,317 views)About Apprenticeships (2,245 views)Consumer Education (2,209 views) Apprenticeships How to open a panelbeating business Become a SAMBRA Member Careers in MBR Non-structural and Structural MBR Public Relations Our articles were also enthusiastically supported in local and national media across various print,digital and broadcast channels. Consumer education helps build a strong brand presence withcustomers and helps drive […]
It is never pleasant to imagine being involved in a road accident. But The South African Motor Body Repairers’ Association (SAMBRA) wants you to feel prepared for any eventuality! Here is a checklist of emergency items we recommend having in your car: First-aid kitFire extinguisherEmergency triangleReflective jacketJumper cablesTow ropeTyre sealantMulti-toolDuct tapeFlashlightCellphone chargerPen and paperPlastic ponchoPaper towels or wet wipesSpace blanketDrinking waterSnacksRoad mapsCashEmergency documents Staying calm and being prepared can make all the difference while awaiting professional help. To learn more, visit our Accident SOS page, here. Read article similar to this one, here.
Buying a second-hand car can be an exciting purchase and a sound economic decision provided there are no unexpected surprises. Typically, the reliability of a used car is at the forefront of most buyers’ minds, particularly now that their financial means are so constrained. But how can you be sure you are buying a reliable car and know if it has not been previously involved in a serious accident? Uneconomical to repair, but back on the road Cars that have been severely damaged in accidents and which should have been written off as uneconomical to repair, often end up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, hoist them up and take a closer look, and you may be shocked at the quality of the repairs and the severity of the previous damage incurred. Uvashen Bramiah, National Director of the South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), says as many consumers know the problem in South Africa is that there is no way for the public to check if that car has been “written off” previously in an accident and this […]
Insurers drag their feet on letting consumers know whether they’re buying previously crashed cars The SA Motor Body Repairers’ Association (Sambra) has stepped up its efforts to help prevent consumers from buying potentially dangerous cars that were previously involved in crashes. After pressure from Sambra for a number of years, the SA Insurance Association (Saia) earlier this year agreed in principle to publish the VIN numbers of all previously insured written-off vehicles on an open website. This so-called Vehicle Salvage Database (VSD) would allow consumers to know if the vehicle they are considering has been in a serious collision. Used-car buyers are not privy to the information like they used to be, and Sambra’s lobbying was prompted by horrific reports of poorly-repaired vehicles being sold to unsuspecting consumers. Saia has subsequently said considerable work is still required to understand and mitigate risks before the database can go live. After its quarterly meeting in March the Saia board said its VSD Task Force still needed to investigate several issues to ensure all risks have been considered and evaluated before the database is made public. Saia CEO Viviene Pearson said the association will engage with affected stakeholders and provide updates on progress, […]
With the announcement that the South African Insurance Association (SAIA) will formally open its Vehicle Salvage Database (VSD) to the public, there will be fewer written-off vehicles finding their way back into the market and being bought by unsuspecting consumers. The Retail Motor Industry Organisation (RMI), welcomed the recent announcement by SAIA confirming it will formally open its Vehicle Salvage Database (VSD) to the public. Jakkie Olivier, Chief Executive Officer of the RMI, says the announcement follows four years of intense lobbying by the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the RMI, for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-OH vehicles. “We know that without a register to refer to, which importantly also includes written off code 2 (second hand) Vin numbers, there is no way of stopping these previously written off cars from finding themselves back into the system,” Olivier said. He agreed with SAIA that there were still important discussions to be held. He did however stress the urgency of the process. “Every day lost in discussion is one in which a potential life-threatening vehicle is making its way back […]
SAMBRA members are always striving for the highest standards. SAMBRA’s accreditation standards are recognized by all major Insurers and are often included in government regulatory documents as the industry standard. Our members pledge to: Perform high-quality repairs Use genuine parts or parts authorized by you or your Insurer Employ qualified personnel Repair effectively rather than replace parts wherever possible Furnish an itemized invoice for services rendered Furnish a comprehensive warranty on all work performed Obtain prior written authorization for all work done, or by other means satisfactory to the customer or their chosen Insurer Exercise all reasonable care of the customer’s property whilst in our possession Communicate effectively with customers during the repair process Ensure that all members comply with the sector regulations and industry standards For quality repairs and the highest industry standards find a SAMBRA Member near you today.
Many of us would battle if we were to spend a day experiencing the world through the eyes of someone who relies on a wheelchair for mobility. Our minds would be opened to just how challenging daily routines can be, let alone the prospect of finding employment. But one sector where people living with a disability are thriving is the motoring industry, specifically the motor body repair sector. Jacques Viljoen, National Director of SAMBRA, a proud association of the RMI (Retail Motor Industry Association), says disability is not an insurmountable obstacle in this sector. “There are many different opportunities available and in fact, there are exceptional people living with disabilities steering themselves up the career ladder in the motor industry – and inspiring others to do the same.” Meet Luvo Londa “Luvo Londa, the owner of a motor body repair business on the East Rand, and a proud SAMBRA member, is proof of this,” Viljoen says. Luvo was only 19 when he was involved in a car accident with his family during a trip to Johannesburg from the Eastern Cape. He suffered a spinal cord injury that rendered him a quadriplegic. “This has in no way deterred Luvo, who has […]
Finding an accredited motor body repairer has never been easier. Use our map to find an approved panel beater, refinish, alignment or valet specialist near you. In under 15 seconds, you should be able to find a list of accredited panel beaters near you. Remember to allow sambra.biz to access your location during your search. What can you search for? Location. Choose the province you are in and set a kilometre radius around your current location to find a repairer nearest to you Car Make or Manufacturer. In the ‘Category’ field, choose either the name of the Car Manufacturer eg. VW, Audi, BMW, Mazda etc. or select the type of repair you need ie. Non-Structural or Structural. Not sure what type of repair you need, view our guide here Specific Keywords. If you know the name of the repairer, but just need contact or location details, enter the repairers’ name in the keyword field
The Meet The Team series is back! The January edition introduces you to Khulu, Associational Representative for Gauteng, Pretoria and North West. An industry professional of eleven years, Khulu’s goal is to see more women in the automotive sector. Learn more about what motivates and inspires her and why she is passionate about motor body repair. Happy New Year, Khulu! We are so excited to talk to you! Please kick things off by telling us a bit about yourself, and what led you to work in the motor body repair industry? I started in the automotive industry 11 years ago. I saw a job advertisement and applied for it, even though I had no automotive experience. At the time, I was in corporate and held various administrative positions within project management, business development and account management sectors.When I started my career, my family struggled to understand what I was doing due to the stigma of the MBR sector. But I worked hard to build my own credibility by really immersing myself in order to learn. The automotive industry is dynamic, flexible and open to all people and is a great environment to build a career. If you want to advance, […]
Despite South Africa’s high road death toll, thousands of people have no choice but to use road transport – as will be the case again this festive season for many commuters and holiday makers. “If you are unfortunately involved in an accident en route, knowing what to do can go a long way towards lessening the trauma and risk involved and could even save lives,” says Uvashen Bramiah, national director of the South African Motor Body Repairers Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI). “You need to do everything possible to ensure your own safety and that of any passengers,” says Bramiah, “and the best way of doing this,” he says, “is by remaining calm which is often not that easy.” Bramiah says if the accident is not too serious and you are able to get out of your car there are some clear steps you need to follow. They require a calm mind, so try not to panic. STEP 1: Immediately following an accident: Stop the car and put on your vehicle hazard lights.Immediately check for any injuries.Safely take photos of the incident which can be sent to your insurer. STEP 2: Secure the […]
The recent looting in parts of the country, as well as strike action and protesting in others, have left many business owners and employees unable to open businesses or get to work and uncertain as to their rights and responsibilities during riots and looting. If you are unsure what the law says in cases such as these where your business or ability to get to work is disrupted, this Business Tech article lays out worker and employee rights during riots and looting and where the law stands. Find more articles like this one by logging into the Members Portal, here.
Times Live has reported (24th February 2022) that the The South African Insurance Association (SAIA) has agreed to make its vehicle salvage database (VSD) public after lobbying by the South African Motor Body Repairers’ Association (SAMBRA). The VIN numbers of all previously insured written-off vehicles will be published on an open website for consumers to use. SAMBRA has pursued this matter to stop the practice of written-off cars being rebuilt and put back into circulation by unscrupulous repairers, to be purchased by unsuspecting consumers. The insurance industry has now agreed in principle to make its VSD public, backed by a comprehensive communication programme to make consumers aware of the site. Originally, SAIA opposed making the VSD public, reasoning that it would contravene the Protection of Personal Information Act (POPIA). It said that “the VSD was created to combat crime, and if it were made public, criminals would have access to it, which could see a dramatic increase in false financing and insurance of cloned vehicles”. SAIA now appear to have made a turnaround, and have agreed in principle to make public the VSD. This reportedly came about after meeting with the Retail Motor Industry Organisation (RMI) and various other relevant […]
When buying a second-hand car, there are many things to think about. Vehicle safety and maintenance records, mileage, even spare keys! To find out what questions you should be asking, check out our article ‘What to ask when buying a second-hand car?’. View article>> A spare key? What’s the point? In an article published by Times Live, they discuss the importance of this tiny metal essential. The cost of replacing modern vehicle keys can cost upwards of R1800 even before the reprogramming of the vehicles computer system and time off the road have been calculated. A potentially costly exercise could be avoided during the second-hand car buying process by insisting that a spare key is included in the purchase. To read the full article, click here>>
Bela-Bela’s Santie is no wallflower in the automotive industry Growing up with brothers is where Santie Boshoff from BB Auto Body Rebuilds says her love for cars started. They wouldn’t let her play with their cars so she would build her own. This can-do attitude has held Santie in good stead since she married into the industry and then became an integral part of it when they opened an auto body repair business in Bela-Bela 34 years ago. Boshoff (59) has owned and run BB Auto Body Rebuilds, a member of the South African Motor Body Repairers’ Association ( SAMBRA ) and proud association of the Retail Motor Industry Organisation (RMI), on her own since 2010. She grew up in Bela-Bela and looks back fondly and with gratitude on the early years when her and her late husband opened their shop. “When we first opened, I was secretary, flatter, paint mixer and even estimator. This is how I learned the business, alongside my husband. I was privileged to be skilled by the best – he was one of the first journeymen in training at the Olifantsfontein training centre. “Today, I am in a position to show my colleagues and staff […]
The South African Motor Body Repairer’s Association (SAMBRA) will ramp up its efforts to have the details of previously written-off vehicles published for public consumption. This information is currently contained in a so-called Vehicle Salvage Database (VSD), which is used as a reference source by the South African Insurance Association (SAIA) and the Insurance Crime Board (108), amongst others. SAMBRA has taken SAIA and others to task about the publication of the V80 database for the past four and a half years and it eventually agreed to do so at the start of this year (2022). “We took on this task as a strategic project after it became clear that the publication of the VSD was in the public interest,” says Richard Green, National Director of SAMBRA. “Keep in mind that this issue has been ongoing for the last ten to fifteen years. We took it on because we can take the moral high ground without fear of reprisal and pursue it as a matter of public interest. Following the agreement earlier this year, SAMBRA, SAIA and other organisations such as the Road Traffic Management Corporation (RTMC) formed a task team to work towards the publication of the V80 database. […]
Modern windscreens are considered a “life and limb” part of any modern vehicle. The windscreen forms part of the structure of the vehicle. It is one of the most important safety devices on a vehicle body and is considered a safety critical component. If the incorrect glass is used or the windscreen is fitted badly, the weakened structure of the vehicle is highly dangerous to occupants as well as pedestrians in the case of ordinary operation and an accident. The correct fitment and glass standard is an area which the South African Motor Body Repairer’s (SAMBRA), a proud association of the Retail Motor Industry Organisation, believe should be more closely managed to prevent sub-standard parts being fitted by insurer-designated providers, which not only endanger the customer, but also other road users. Unsafe Windscreen Replacement Practices Witnessed & Reported In a recent incident, Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited Repairer, explains that she was waiting for an insurance- approved windscreen fitment service provider to replace a windscreen in her customer’s vehicle. When the glass supplier arrived all the way from Rustenburg, the glass was already cracked on the lower right side. […]
Over the last four years SAMBRA has applied substantial resources to ensure that members of the public, used car dealers, banks and others involved in the purchase and sale of used vehicles can protect themselves against the purchase of a previously written off vehicle. Richard Green, national director of the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), says since the South African Insurance Association (SAIA) and the Insurance Crime Bureau (ICB) have eventually agreed to publish the VIN numbers of all previously written-off vehicles on a Write-Off Register or Vehicle Salvage Database as it is known in the industry, we are now moving forward with a Vehicle Write-Off Conference on the 19 May at Emperors Palace for all interested parties. “It is very important we maintain the momentum to urgently provide consumers with the information necessary to protect them against the purchase of one of these vehicles. This has come into sharp focus with water damaged vehicles, as a result of the recent flooding in certain parts of South Africa, possibly finding their way into the used market as Code 2 vehicles after having been “written-off” by an insurer”,” he […]
Ford has announced a huge change in aftermarket sales guidelines in South Africa. Business Tech reported on the changes to the vehicle manufacturers’ service plans that are set to align with the country’s new automotive aftermarket guidelines. The result is an opening up of opportunities for Independent Service Providers (ISP) and allowing consumers the benefit of choice when their car needs to be repaired. Changes taking effect 1st November 2021 From 1st November 2021, Ford’s service plans, previously included as standard on new car sales, would be separated from the vehicle’s purchase price and offered separately to buyers. This result is welcomed after almost a decade of complaints submitted to the Competition Commission. Various industry players and Independent Service Providers have been citing ‘exclusionary conduct at all levels of the automotive aftermarket supply chain’. And finally, change has come. We have been working to implement the systems and processes necessary to unbundle the Ford Protect service plans,” Neale Hill, president of the Ford Motor Company Africa Ford Customers to Pay Attention to Guidelines While this change in Ford’s sales plan is a positive result, the car giant encourages its customers to understand the guidelines of this rule change. For […]
In the midst of the global pandemic, a supply-chain issue has arisen across various industries. The motor industry is no exception, where it is experiencing a significant shortage of semiconductors and microchips for new cars, and for car parts in general. These shortages have meant that new car sales are reported to have dropped, while a sharp rise in the demand for second-hand vehicles has been seen. Buyers are forgoing long waiting lists for new cars and choosing to buy used cars instead. Old Mutual Insure’s spokesperson, Lizo Mnguni told Business Tech that it was particularly cars made in 2019 and 2020 that had seen an increase in demand. The higher demand has not excluded the 2019 – 2020 second-hand cars from the global supply chain issues. Second-hand parts for these cars are also difficult to source and more expensive than before. To read the full Business Tech article, go to https://businesstech.co.za/news/motoring/539072/used-car-prices-in-south-africa-are-soaring-and-its-impacting-your-insurance/ Insurance Premiums Soar As Second-Hand Car Prices Go Up Hard-to-find second-hand car parts, coupled with increased demand for these models, could mean another higher price paid by consumers, their insurance premium rates at renewal. Business Tech spoke to Lizo Mnguni, spokesperson for Old Mutual Insure, who said that […]
The Devi Show Covers Vehicle Salvage Case Devi follows the story of the consumer who unknowingly bought a previously written-off vehicle and the court ruling in their favour.
The golden rules worth paying careful attention to when you initially book your car in for motor body repairs. Here are the top five tips from SAMBRA.
Refilwe Moloto speaks to Richard Green, National Director of SAMBRA about the urgent need for more transparency from the insurance sector.
This month we introduce you to Kevin Abrahams, Associational Representative for the KwaZulu Natal. If you have ever wondered what happens behind the scenes at The South African Motor Body Repairers’ Association, then our Meet The Team series will introduce you to the dynamic SAMBRA team and give you a look into the people who make us tick! Hi Kevin, great to talk to you! Can you start off by telling us a little bit about yourself and what led you to work in the motor body repair industry? I matriculated in 1997 and was given the opportunity to choose a panel beating or spray-painting apprenticeship. I excelled in painting. And, as I was a young father, I poured my all into my work. In early 2001 I qualified as a spray painter. I was young and eager to give my daughter stability. I also discovered that I found great joy in restoring vintage and classic vehicles! Who or what inspires you, and why? Besides being inspired by a few pioneer motor vehicle founders, I am truly motivated by my uncle Craig Newman, who has shown me that through hard work and determination one can accomplish great goals. My uncle […]
Are you concerned about the lack of information on the status of second-hand cars for sale in the South African market? SAMBRA share your feeling and is calling for a publicly available write-off register. Legal and cost implications are only two of the most talked-about issues relating to the purchasing of a second-hand vehicle which may have been written-off. But what about the safety of motorists, the growing list of unroadworthy and previously stolen vehicles? More about vehicle safety features>> Join the SAMBRA mission to make SA’s Write-off Register public. If you are looking for transparency regarding second-hand cars on the market, we would like to hear from you. Join the Facebook group and make a difference. Join Group>> Auto Report original article – Read Article>>
The Retail Motor Industry Organisation (RMI), and the Chamber of Crafts Erfurt, also more popularly known as Handwerkskammer Erfurt (HWK Erfurt), last year agreed to collaborate on a 12-month project ending June 2024. This follows the successful completion of the Eastern Cape TVET partnership in November 2022 – an innovative partnership designed to drive vocational training in the automotive aftermarket. Louis van Huyssteen, RMI national training director, says the organisation is currently rolling out a small-scale project with HWK to assess business needs for vocational training in modern automotive technology, including e-mobility (electric car technology), responding to the changing needs in workplace skills in the automotive aftermarket. Image used courtesy of RMI. Learning opportunities within Electric and Hybrid Vehicles “As the lead voice and thought leader is the automotive aftermarket, the RMI is committed to collaborating with reputable and credible institutions locally and internationally to ensure it remains abreast of the dynamically changing sector and that there is synergy between the needs of industry and the training provided at the various TVET colleges and universities,” says van Huyssteen. As South Africa moves towards Alternative Energy Vehicles (AEVs), South African automotive manufacturers are expanding the array of brands, models, and derivatives […]
Massive technological transformation in the world during 2019 has had, and will continue to have, a significant impact on the automotive industry, specifically the motor body repair and short term motor Insurance sectors. Artificial Intelligence, Electrification, Virtual/Augmented Reality, Blockchain and Increasingly Connected Vehicles are 5 of the main trends that will alter the repair and insurance industry. During 2019, these sectors saw the introduction of electric and hybrid vehicles. The rate of change in design in vehicles is significant for the MBR sector because of the new electronic, digital components and of course, the electrification. “The industry has no choice but to adapt but in South Africa,” says Richard Green, national director of the South African Motor Body Repairers Association (SAMBRA), “we don’t always have the quick response from an OEM perspective which our colleagues have in Europe in terms of access to product information and training.” He says this time lag is concerning. Many of the electric and hybrid vehicles are currently repaired by the manufacturers or a very limited number of trained MBRs, but in time many will also need to be repaired by the MBRs with the necessary skillset. “We urgently need to start developing new learning programs […]
If you are wondering ‘What is ‘Active Safety‘ and ‘what does it have to do with me?‘ then we are here to help! Active safety in a vehicle refers to electronic systems that have been put in place to reduce the severity of motor accidents, or even avoid them entirely Is Active Safety electrical? The term refers to electronic systems which are put in place to manage steering, braking and propulsion. What is the difference between Active and Passive safety? Passive safety features refer to those that activate at the time an accident occurs. They lessen injury to the driver and passengers and include seat belts and airbags. Structural improvements such as crumple zones absorb the energy of a crash are also considered a passive safety feature. Read more about crumple zones >> How does it work? Radar, cameras and ultrasonic sensors perceive the surrounding world. These sensors interpret surrounding information and act as another set of eyes for the driver and can respond if needed. What are the benefits of Active Safety? Built-in, simple warning systems, such as forward-collision warnings, are not only seen to be cost-effective safety solutions but they can reduce rear-end collisions by up to 50%. To […]
Is your second-hand car purchase actually safe to drive? Finding out about the collision history of your vehicle is imperative for your safety and your pocket. Richard Green, National Director of SAMBRA talks to Devi Sankaree Govender (The Devi Show) about the pitfalls of buying a second-hand vehicle without fully understanding its collision history. If you have been affected by any of the topics discussed in this episode get in touch with the SAMBRA team, to share your experience.
In July Santam, South Africa’s largest short-term insurer, issued a warning that clients could, over the next couple of weeks and possibly months, experience delays in the repair of damaged motor vehicles due to a global shortage in parts caused, among others, by COVID-19 and other supply-chain challenges. The South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), issued a similar cautionary to motorists in April this year that collision damage repairs may be delayed due to the current acute shortage of motor body repair components. Uvashen Bramiah, national director of SAMBRA, says SAMBRA will continue to liaise closely with insurers and OEMs across all vehicle brands on the status of certain critical parts, and wherever possible, would repair rather than replace the part in question. Fortunately, developments in repair technology have advanced substantially over the recent years, significantly improving the ability of accredited SAMBRA members to repair metal and plastic panels on a motor vehicle. SAMBRA will continue to liaise closely with insurers and OEMs across all vehicle brands on the status of certain critical parts Although the disruptions are being felt across the chain, Vishal Premlall, national director of the […]
Do we want our car to crumple in a collision? Are we safer? Find out what happens to your car at the moment of collision and how car manufacturers are striving to keep passengers safe.
What happens to a car sector that can’t make cars? Chris Bryant from Bloomberg asks the question. Read Article
One lucky reader of Automobil will win a R10 000 cash prize at the end of July. Could that be you? HOW IT WORKS? Each month (from February 2023 until July 2023 issue) there will be a set of questions asked, the answers to which, can be found on the pages of that issue of Automobil. Each submission equals an entry and you can enter as many times as you like. THE PRIZE & THE DRAW Your participation in this Campaign gives you the chance to win a R10 000.00 cash prize which will be deposited into the winners’ nominated bank account via EFT. The draw will be random and conducted on the 31st July 2023. ENTER NOW To view the first round of questions, enter and to read the terms and conditions, follow the link below.
Uvashen Bramiah takes over from Richard Green as National Director of the South African Motor Body Repairers Association (SAMBRA), effective 1 July 2022. SAMBRA is a proud association of the Retail Motor Industry Organisation (RMI). Bramiah, who hails from Kwazulu-Natal, is currently a SAMBRA Association Representative overseeing 662 members in the Gauteng-Highveld, Mpumalanga, Northwest and KZN provinces. He has extensive experience in the sector having first joined the automotive industry in 1999. Having worked his way up through the ranks to eventually becoming self-employed, Bramiah’s career came full circle in 2018 when he joined the Retail Motor Industry Organisation. Career Highlights Started in the industry as a qualified spray painter. He later became the workshop manager at a small family-owned business, before being recruited by a large car rental company to manage the company’s in-house MBR shop. Soon after he opened a small MBR business which later amalgamated with TCTS to create a bigger business venture, TCTS Autobody. Bramiah oversaw operations and business strategy. In 2018 he joined RMI as an Associational Representative. Transformation is high on Bramiah’ s agenda as well as encouraging Industry stakeholders to participate in collaborative negotiations, to strengthen the relationship between themselves and SAMBRA. “I […]
Have you been told your accident damaged vehicle needs non-structural or structural repairs? Confused by the difference between the two? The SAMBRA team are here to help unravel these terms and help you to understand the repair process.
Have you ever wondered how an accident damaged vehicle is repaired? What is the process? Let SAMBRA guide you through the process, every step of the way. Follow the journey of an accident-damaged vehicle to learn where your car is in the repair process. View the process charts below to understand the process of Non-Structural or Structural motor body repairs and the difference between the two. There are a number of complex stages in the repair process of an accident damaged vehicle to bring it back to pre-collision condition. The SAMBRA Workflow Repair process will take you through these stages. From taking your vehicle for a quote, to collecting your repaired vehicle from your SAMBRA accredited member facility. Using a business accredited by a reputable association such as SAMBRA assures you of good workmanship and recourse in the unlikely event that the job is not completed to acceptable standards. Accredited businesses will be run by highly-skilled professionals, with excellent service-levels, administrative support and quality parts and repair equipment. Today, more than ever, Sanitisation Protocols have become a high priority in the repair process. SAMBRA members care about the health and wellbeing of their clients. Following strict sanitisation protocols during the repair […]
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With unemployment levels at all time highs, there are still plenty of opportunities for people with a technical qualification and a positive attitude and an eagerness to use their opportunity, and their skill set and discipline. This is particularly true in the motoring sector. As South Africa celebrates National Disability Rights Awareness Month annually between 3 November and 3 December, the important thing to remember is that disability is definitely not an obstacle in the sector. “There may be a perception that the motor industry requires mostly able-bodied people because of the manual labour required, however, there are exceptional people living with disabilities steering themselves up the career ladder, and inspiring others to do the same,” says Louis van Huyssteen, Training Director at the Retail Motoring Industry Organisation (RMI). Many of these can be found in RMI member workshops throughout the country. Overcoming Adversity, a shining example An example of this triumph over adversity is Kyle Louw, a paraplegic in Bloemfontein. Kyle is a daily reminder that there are incredible opportunities for people living with disabilities to work in the motor industry as mechanics, salespeople, fitters and business owners, or whatever career path they might choose. “Kyle, who lost the […]
‘Beauty is skin deep’. This quote is truly appropriate when referring to second-hand vehicles. Have you bought a used vehicle before and been surprised to find issues relating to its history after you’ve taken it home? While the purchase of a second-hand car can be exciting and economically practical, the importance of knowing whether the vehicle is reliable or was previously involved in a serious accident are also hugely important considerations. Badly damaged cars that are repaired and put back on the road sometimes undergo questionable repair jobs. With the severity of the damage often unknown to second-hand buyers. These issues are especially a concern in terms of safety and roadworthiness of a vehicle. Richard Green, National Director of SAMBRA discusses these issues and outlines the problem second-hand car buyers face in South Africa including the lack of historical information available to buyers. Find more consumer advice and information, including the Motor Body Repairer Workflow charts. Learn what non-structural and structural repairers do when your vehicle is being serviced. Read the full SAMBRA release below; Buying a second-hand car can be an exciting purchase and a good economical decision provided there are no unexpected surprises. Typically, the reliability of a […]
Motorists have seen positive steps forward after the Competition Commission ruled in their favour to choose their own independent service or repair providers without the loss of warranties.
Understanding your car insurance policy will go a long way to ensuring you are not faced with a rejected claim and having to pay out for your car repair costs.
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Does it matter what you wash your car with? Absolutely! And it is not only what you use, but how you use it that counts. For many of us, having to hold onto our cars longer, maintaining the sleek outward appearance of our 4-wheel pride and joy is an absolute must. The good news is that frequent washing is in fact the best way to maintain a new-car finish. Here are some definite do’s and don’ts to watch out for from Richard Green, national director of SAMBRA. To keep your car’s paintwork in tip-top condition, DO; Use a dedicated carwash product that is milder and specifically designed for use on automotive paint. Before applying the soap, do rinse all surfaces thoroughly with water to remove loose dirt and debris that could cause scratching. Apply the soap suds with a large, soft natural sponge or a lamb’s-wool mitt. For more stubborn deposits like grease and road tar, you may need a slightly stronger product but still, ensure you are using a non-abrasive cloth. Wash one section at a time and wash and rinse each section before moving on to the next. Remember to work the solution into a lather to provide […]
Friday 16th June is Youth Day and the theme this year is working together for youth development. In the automotive sector specifically, South Africa is facing a concerning skills gap and organisations like the Retail Motor Industry Organisation, the largest employer in the automotive retail aftermarket, are doing some great work to encourage young people to pursue careers in this sector. Fostering interest and presenting viable career paths A recent career day in May, organised at Otto Du Plessis High School by the Motor Industry Staff Association (MISA), in partnership with the Retail Motor Industry (RMI), the South African Motor Body Repairers Association (SAMBRA), Denys Edwardes and Kelston Motor Group, was a resounding success helping to dispel misconceptions about the industry and provide learners with a realistic understanding of the opportunities available and exposure to the various dynamic career options available. “By fostering interest and presenting viable career paths, the event encourages students to consider the motor industry as a rewarding and fulfilling career choice,” says Jacques Viljoen, national director of SAMBRA. “In today’s rapidly evolving world, it is essential to introduce students to a wide range of career options. Unfortunately, many young people are unaware of the diverse opportunities […]
It is not only vintage car enthusiasts who spend hours buffing and polishing their “babies” on a weekend. Most people love their cars. Afterall, it is one of the biggest investments you will make in your life after a home, so keeping it in tip-top shape makes good financial sense. Whatever the reason, you are spending a lot of time keeping your car shiny, so it is important that you are using the correct materials and understand what can damage your car’s paintwork. Avoiding Damage To Your Car’s Paintwork Jacques Viljoen, National Director of SAMBRA, a proud association of the Retail Motor Industry Organisation (RMI) explains that automotive paint not only plays an integral role from an aesthetic point of view, but also aids in rust prevention. It is fairly easy to damage the paintwork, hence the importance Viljoen places on being aware of what materials you use to clean your car. “There are several ways common household items and materials can destroy car paint from the surface down to the bare metal, resulting in serious damage,” he warns. Unlikely Habits & Products That Damage Paintwork Viljoen says these are some of the more common ways paintwork is damaged, but […]
SAIA Deny Consumers Access To Code 2 Vehicles Finally In April 2024 SAMBRA received a response from SAIA regarding the publication of Code 2 vehicles. The letter received from SAIA states, “after extensive internal engagements by the relevant SAIA Committee structures, … SAIA has decided that Code 2 vehicle salvage information will not be included in the VIN-Lookup website.” It goes on further to say: “SAIA is of the view that providing general access to Code 2 salvage records would compromise those who buy these vehicles and safely undertake repairs to the manufacturer’s specifications. AND …”Making such information available could also create the appearance of a single industry-wide set of uneconomical to repair thresholds where none exist.” A copy of the letter is available here SAMBRA is deeply disappointed at the outcome of this letter and believe that this goes against a consumer’s right to be informed of the true condition of the vehicle they are buying and places them at significant risk. SAMBRA will continue to engage with the broader VSD task team on a way forward which protects both the industry and the end consumer.
Picture this: You find the perfect used car – affordable, stylish, seemingly in pristine condition. You buy it, excited for your new set of wheels. But weeks later, an unsettling clunk on the highway turns into a terrifying spinout. Turns out, your “dream car” was once a mangled mess, declared a write-off by insurance and patched up to look roadworthy again. This chilling scenario is more common than you think. South Africa’s roads see countless accidents, and many severely damaged cars get “repaired” and put back on the market. While a roadworthy certificate ensures basic safety, it doesn’t tell the whole story. Major collision damage can lurk hidden, posing serious risks to you and your loved ones. The Blind Spot in Car History A standard roadworthy test checks basic components like lights, brakes, and steering. But it’s not equipped to detect past major damage, especially frame repairs or hidden structural weaknesses. This leaves a dangerous blind spot for second-hand car buyers. SAMBRA is in the fight for transparency Pushing for the public release of a Vehicle Salvage Database, the South African Motor Body Repairers’ Association (SAMBRA) is fighting for transparency. A publicly available database would reveal the history of written-off […]
SAMBRA Chairman, Charles Canning speaks to Radio 702 in light of a landmark court ruling favouring a consumer who purchased a previously ‘written-off’ car. The South African Motor Body Repairers’ Association (SAMBRA) has been actively lobbying the South African Insurance Association (SAIA) for a number of years now for the public release of a vehicle salvage database (VSD) that will inform all prospective buyers of used motor vehicles, whether they are private individuals or used-car dealers, of the status of the vehicle. Read full article – https://sambra.biz/sambra-applauds-regional-court-judgement-in-favour-of-consumer/
A technical trainer of twenty-two years, Lee de Sousa started his career as an apprentice at Lindsay Saker. From there, Lee worked for the likes of Audi and Audi & VW when they were one entity. When the two brands were separated, Lee enjoyed various roles within Audi. From being a Motor Mechanic, Foreman, Service Advisor and then a service manager. Eventually, an opportunity within the training division came up where Lee says he discovered his passion. Today, Lee is the academy manager at Motus Technical Academy in Wadeville where four motor vehicle repair trades are offered; Diesel mechanic, Auto electrical, Automotive Body Repair and Spray painting. To start off, what testing does Motus Technical Academy offer? Motus Technical Academy has their accredited trade test (TTC) and they test internal learners, as well as external ones, for Diesel mechanic, Motor mechanic, Motorcycle and Scooter mechanic, Auto-electrical, Automotive Body Repair and Spray Painting. They extend their services to include ARPL (Artisan Recognition of Prior Learning), Learnerships, Skills Program, Short courses and Technical for non-technical. Where can course applicants complete their training with Motus? Motus Technical Academy has four training centres; Wadeville – Diesel Mechanic, Auto electrical, Spray Painting Automotive Body Repair […]
Fresh from school to boss lady Thembi Sithole’s journey in the motor body repair industry is the quintessential success story. She started at the bottom fresh out of school, cleaning cars and doing plastic bumper repairs then progressed to receptionist and administrative assistant. Fast forward three decades and this 54-year-old farm girl from Ladysmith is the proud owner of her own auto body repair shop in Randburg, G& T Autobody; owns a 30% stake in the business she worked at previously as an office manager, is looking to buy a second business and is a proud accredited member of the South African Motor Body Repairers’ Association (SAMBRA). “Family and friends still can’t digest what I do for a living. My female friends think panel beating must be a boring and dirty job. I just smile. I love my job and have proven women are capable of anything they set their minds to,” Thembi says. She explains that she received many compliments from customers when she began answering the phone and taking on admin roles. Some even asked if she was one of the owners of the business. “This recognition pushed me to explore the possibility of actually opening my own […]
Meet Winny Vilankulu, the teacher with a passion for cars who runs a thriving business, Senatla Panelbeaters in her community. This Women’s Month meet some of the successful women in our industry and get inspired to start your career in motor body repair.
Being involved in an accident, even a minor bumper bashing, can be a massive inconvenience if your car needs to go in for repairs. The last thing you want is to get your vehicle back and you’ve been caught out with a second-rate paint restoration job. Charles Canning, chairperson of SAMBRA (the South African Motor Body Repairers’ Association), a proud association of the Retail Motor Industry Organisation (RMI), says while refinishing or repainting, as it is better known, is not likely to occur often in the lifespan of a vehicle, when it does happen you want to be sure you get your vehicle back as good as new. “Customers expect their repaired vehicle to look as it did prior to the accident. Reputable motor body repairers understand the importance of colour-matching accuracy in automotive repair and refinishing and that is where professional paint mixing or blending comes into play. The Importance of Professional Paint Blending “Paint blending is a process that involves gradually feathering out of the new paint and clear coat from the repaired area onto the adjacent panels,” he says. “This technique is an art which requires skill, patience and attention to detail to achieve a smooth transition […]
The 2022 Consumer Electronics Show in Las Vegas, Nevada was awash with excitement after BMW unveiled its colour-changing concept car known as the “iX Flow featuring E-Ink.” At “the touch of a button” the driver can instantly change the colour of the car. Not only the car panels but the e-Ink panel technology found in Amazon’s Kindle, changes the colour of the wheels too. The company cites the benefits of the Flow technology, other than being able to match your car to your shoes ie. personalisation, the driver will have access to in-depth vehicle information such as battery life, and enjoy thermal adjustments to respond to the sun. BMW have yet to announce when this colour-changing technology will be available to the consumer, but the rollout of their first all-electric SUV, the iX is scheduled to begin arriving for pre-order customers from March. The iX claims to offer 480 km plus of range, 500 horsepower, and a 0-100 km/h time in under five seconds. With the company claiming to be bringing “personalisation to unforeseen levels”, it seems consumers looking for a more customisable driving experience have a lot to look forward to. Watch the full BMW presentation here. Article references: […]
The chances are many of us will be involved in some type of accident or bumper bashing at some stage of our motoring life and may need to take our car in for repairs. What happens however if you don’t collect your vehicle after it has been repaired because you cannot afford the repairs or perhaps even the insurance excess? Equally what are your rights if your insurer does not pay for accident repairs to your vehicle. We have all seen recent reports of insurers going into liquidation – so where does that leave the customer? Your Rights & The Rights of The Motor Body Repairer Uvashen Bramiah, national director of the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), provides some advice and clarifies the position about storage costs and when a car can be declared abandoned. He says it is important for consumers to realise a panel shop is entitled to charge for storage fees if a vehicle is not collected after a specified time, and for the period that it remains uncollected, provided that these costs and terms are clearly stated in a contract upfront. Also, a panel […]
Since the initial publication of the Guidelines to Competition in the South African Automotive Aftermarket (“the Guidelines”) in December 2020 and its subsequent implementation on 1 July 2021, the slow rate of dealer compliance has been flagged as an ongoing concern. Chief executive of Right to Repair South Africa (R2RSA), Kate Elliott says three months ago only Volkswagen was compliant in the Western Cape but this week Ford SA publicly announced its support for the Guidelines and confirmed that it has unbundled its value-added products from the price of its vehicles. Ford commits to change Neale Hill, President, Ford Motor Company Africa says, “We are committed to delivering the very best products, services and customer experiences, and are focused on treating each customer as part of the Ford family. Ford is acutely aware of consumers growing desire and right to choose where they wish to service, maintain or repair their vehicles.” Read more about Ford’s change to vehicle sales guidelines. Elliott says Right to Repair applauds Ford’s decision to honour warranties where customers choose to take their vehicles to an ISP for services. She says it is important to note here that while manufacturers are entitled to void a section […]
The recent ruling by the National Consumer Tribunal against a Caledon Motor dealer who sold a poorly repaired, probably dangerous to drive, second-hand car to an unsuspecting buyer is an important point in the sale of defective vehicles. Richard Green, national director of the South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), says even though the buyer received a certified guarantee when he bought the car, the Tribunal found that the certificate did not in fact link to the vehicle in question and contained no date, registration number, odometer reading or client name. “This should have been an immediate warning to the buyer at the time of purchase and was a serious omission by the dealership in question.” Green says SAMBRA has been campaigning for over two years now to see that cars that have been severely damaged and subsequently written off by Insurers never find themselves back onto a sales floor. They should be written off as scrap as they are beyond economical repair. He says to the untrained eye these cars may look roadworthy, as was the case in Caledon, but hoist them up and take a closer look and you […]
The Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management and the Retail Motor Industry Organisation (RMI) have made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling for a customised Diploma in Retail Business Management. This first of a kind agreement in South Africa, will allow RMI members and their employees to enhance their knowledge and skills by enrolling for a three year, fully online qualification, that has been especially developed for the Retail Motor Industry. Commencement of Study Programme Announced Due to the COVID pandemic, the accreditation of this programme was unavoidably delayed, but in April 2023 Dr Elizma Wannenburg, Head of the Department of Marketing, Supply Chain and Sport Management at TUT, confirmed that everything was in place for the official commencement of this programme in July 2023. “The RMI and TUT’s Memorandum of Understanding (MoU) commits to a close partnership between industry and the university, by working towards a common goal of creating an innovation and education culture and spirit. The Diploma in Retail Business Management is a commendable achievement with the RMI encouraging closer collaboration between […]
The South African Motor Body Repairers’ Association (SAMBRA) promotes best practices and helps its members provide vehicle owners across the country with the best possible quality of motor body collision damage repairs. By accrediting the membership of the association, it ensures that all members are adequately equipped and comply with industry standard, laws, and bylaws regulating the industry. Uvashen Bramiah, national director of SAMBRA says the Association’s grading/accreditation standards were developed over 25 years ago and are consistently checked to ensure they match the MBR industry needs and standards. “Improving service quality is the most important benefit of associational and membership accreditation, but certainly not the only benefit,” he says. Improving Standards across the board Accreditation also; Improves operations of the business. All members can feel confident they are part of an Association which supports them in improving communication, sound strategic planning, streamlined work systems, better risk management, all meant to encourage business sustainability. Boosts marketability of business. You want to be known as a company that’s committed to quality, growth, and innovation, and becoming an accredited member of an industry association like SAMBRA is a great way to build that kind of reputation within the motor body repair industry. […]
Unsuspecting car buyers who don’t know what to look for when buying a second-hand car are being duped into buying used cars, which, on the face of it, seemed to be great deals. But after digging a bit deeper the joy is short-lived after they find out that they are stuck with a vehicle with serious underlying problems and should not be on our roads. Richard Green, national director of SAMBRA, has been campaigning hard for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-off vehicles. Without a register to refer to, there is no way of stopping these cars from finding themselves back into the system, only to be purchased by an unsuspecting and poorly advised consumer. Last year SAMBRA commissioned a specialist independent assessor to investigate and assess what is really going on in the market and it looks as if the problem is even bigger and more serious than initially thought. A first time car buyer’s nightmare In the latest example, a Polo Vivo, advertised online and registered as a 2020 model with just over 10 000 km on the clock was purchased for a young […]
South Africa’s Fuel Retailers Association have proposed scrapping the country’s controversial Road Accident Fund (RAF) in favour of a mandatory insurance scheme. Business Tech reported that the proposal was to introduce mandatory driving insurance in South Africa – and knock more than R2 off the petrol price.
It has been found that many cars that have been severely damaged in accidents often end up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, hoist them up and take a closer look, and one may be shocked at the quality of the repairs and the severity of the previous damage incurred. Roadworthy Not Enough? When you buy a second-hand car, it comes with a roadworthy certificate, but this alone will not provide a confirmation of no material issues being present. A roadworthy certificate is a legal requirement to complete the registration for transfer of ownership when one acquires a used motor vehicle, or for any vehicles carrying passengers for reward like mini-busses/busses/heavy load vehicles. A roadworthy test conducted by the vehicle examiner identifies visual defects with the electrical items, bodywork components, steering, suspension, and interior seatbelts and an overview of the undercarriage. It makes sure it is “roadworthy” but will NOT necessarily pick up if the vehicle has been in a previous collision. SAMBRA has been lobbying hard with the South African Insurance Association (SAIA) to make information on previously written off cars deemed uneconomical to repair, available to […]
Lack of access to the complete history of a vehicle from Cradle to Grave is hindering efforts by industry players to establish transparency and disclosure in the market and open the doors to a safer mobility solution which meets the needs of all stakeholders and builds confidence within the greater automotive value chain. The Need for a Vehicle Salvage Database (VSD) For years the South African Motor Body Repairer’s Association (SAMBRA), a proud association of the Retail Motor Industry Organisation, has been lobbying for an open and transparent Vehicle Salvage Database (VSD), to be made available to not only the public, but all stakeholders including dealers, banks and insurers. “We are concerned that efforts to resolve the problem are only focusing on one element of the value chain. Efforts should be focused closer to the source so informed decisions can be made and a full life history of a vehicle can be checked. Adding legislation to define and legislate the Code status of vehicles which can then be uploaded and housed on the existing electronic national traffic information system (eNaTIS) is potentially the only way to manage the historical record of a vehicle and open up this information to the […]
Rosy Govindasamy spent her school holidays around cars in a panel shop from her early teens, sanding, polishing, stripping and assembling vehicle bodies with her stepfather. The bug had firmly bitten and Rosy knew she was destined to own her own panel shop. This dream was materialised in 2013 when she opened Springfield Panel and Paint, in Springfield Park, Durban. The structural workshop is an approved repair centre for Hyundai, Kia, Renault, Chevrolet, Peugeot, Opel, Ford and Citroën, and they also repair non-warranty vehicles. In just seven years Rosy grew the business from a rented 200m2 facility to an owned 1 000m2 space. Today the business, which is a proud member of the South African Motor Body Repair Association (SAMBRA), employees 23 staff of which half are women and youth. Breaking stereotypes in the MBR sector Rosy is elated to see more women showing an interest in the sector and even qualifying as journeymen. Jacques Viljoen, national director of SAMBRA, a proud association of the Retail Motor Industry Association (RMI), says it is great to see more women stepping up and fill in the gaps to grow the industry to a new level. “We are privileged to have SAMBRA members […]
The South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), representing almost 1 000 motor body repair businesses across South Africa and accounting for over 80% of all insured repair claims in the country, has issued an urgent alert to motorists that damage repairs may be delayed due to the current acute shortage of motor body repair components. Richard Green, national director of SAMBRA, says they have received notifications from several Original Equipment Manufacturers (OEMs) advising that these supply constraints will continue for many months to come. SAMBRA Members Strive to keep clients accurately informed Green has assured motorists that SAMBRA members will do everything in their power to inform clients accurately when dealing with authorised repairs on the state and timing of the repair required. “The situation is however totally out of our control. The supply constraints have affected the production of alternative parts in the same manner and we are finding that there has been a knock-on effect on the quality of available alternative parts,” he says. Green says the further dramatic increases in the cost of international cargo container logistics that increased 4-fold over the last 12 months, have exacerbated […]
SAMBRA, the South African Motor Body Repairers’ Association is a professional association of the Retail Motor Industry Organisation (RMI). Accredited members repair over 80% of all insured motor vehicle accident repair claims in South Africa.The variety of manufacturer approvals that many of our members have attained is proof of the superior standards that we uphold in the motor body repair industry. As an association, we take pride in the quality workmanship that is being offered by our members.So, why else should you consider joining SAMBRA as a member? Here are four more reasons: 1. Exclusive Business Tools Downloads, industry documents and more are available for SAMBRA accredited members. Gain access to valuable industry information, and the support of an area manager should you ever have industry-related questions. Each member has their own dedicated Business Listing page on the SAMBRA website, which can be managed from the exclusive Members Portal. Each listing can be personalised. Members can add photographs and information and share their listing on social media platforms, to help promote their business. A new addition to the SAMBRA Member Tool Box, is the soon to be launched SAMBRA Connect App. This app will be invaluable to members in helping them […]
The South African Motor Body Repairers Association (SAMBRA), a constituent association of the Retail Motor Industry Organisation (RMI), has applauded a milestone Gauteng Regional Court judgement in January finding in favour of a consumer who unsuspectingly bought a previously “written-off” car. Court rules in favour of consumer The court ruled that in aid of the preservation of the consumer’s right to be informed of the true condition of the vehicle, the dealer in that instance, should refund the consumer the full outstanding financed value of the vehicle plus interest even though the selling dealer was unaware of the fact that the vehicle it had sold, was previously “written-off”. SAMBRA National Chairman, Charles Canning says SAMBRA has been actively lobbying the South African Insurance Association (SAIA) for a number of years now for the public release of a vehicle salvage database (VSD) that will inform all prospective buyers of used motor vehicles, whether they are private individuals or used-car dealers, of the status of the vehicle. “This will ensure that the buyers of used vehicles have access to, and will be fully aware of, the condition and status of the vehicle. It will prevent situations such as that which the Gauteng […]
By asking a couple of important questions you can ensure that your used car dream doesn’t become an expensive nightmare. There are also a few things that you can investigate and get inspected before buying a used car to give you peace of mind. Don’t be afraid to Ask This Can the vehicle be legally bought or does the seller have the right to sell the car? Is the vehicle service history logbook available and services book stamped up to date? Is the seller the registered keeper and provide proof thereof? Does the vehicle have unpaid finance? How many previous owners did the car have? Has the car been in a serious accident and or written off? What code is the vehicle? Note code 3 vehicles are code 1 or code 2 vehicles that have been involved in an accident and according to the insurer, is so badly damaged that it is not worth repairing. Is everything in good working order? Can the car be inspected by a mechanic and motor body repairer of my choice? Can I take it for a test drive? Is there a second-hand warranty on this vehicle? Are there any defects, has the model of […]
Have you been told your accident damaged vehicle needs non-structural or structural repairs? Confused by the difference between the two? The SAMBRA team are here to help unravel these terms and help you to understand the repair process.
6 ways to protect your car’s paintwork.
Second-hand car buyers are being misled into thinking that they are looking at a car with low mileage. Scammers are using equipment, bought online, to rewind vehicle odometers. With unfortunate buyers discovering issues with their pre-owned car too late down the road. An article published by Wheels24 discusses the potential pitfalls for consumers of a low mileage car scam and what they could do to avoid falling prey to this activity. Find more helpful Consumer Education articles, here.
The Minister for Transport, Fikile Mbalula has announced that the implementation of South Africa’s Driving Demerit System by The Administrative Adjudication of Road Traffic Offences (Aarto) Act has been delayed. Instead of an initiation date of 1st July 2021, the system will be rolled out in stages. As reported by Business Tech, in an original article posted on 1st July, the rollout stages are as follows: Phase Dates Description Phase 1 1 July 2021 – 30 September 2021 Establishment of 7 Aarto Service Outlets. The start of the processing of Aarto elective options in Issuing Authorities & Aarto Service Outlets. Deepen nationwide Aarto awareness. Phase 2 1 October 2021 – 31 December 2021 Implementation of Aarto in 67 Local & Metros. 18 Aarto Service Outlets will also be established. Aarto adjudication process shall also commence. The Appeals Tribunal will become functional. Phase 3 1 January 2022 – 30 June 2022 Introduction of Aarto in the remaining proclaimed 144 Local Municipal Areas Phase 4 1 July 2022 Introduction of the Points Demerit System on 01 July 2022. Phasing in of the Rehabilitation program. 20 self-service kiosks will also be established. Table courtesy of Business Tech Read the full Business Tech article […]
The motor industry’s next biggest challenge is skills shortages, says Mika Heeraman, owner of Unique Auto Panel and Paint, in Tongaat, Kwazulu-Natal. She believes women can play a pivotal role in taking the industry to the next level. A challenging start Mika opened her own auto body shop at the age of 26. Three years later, her auto body repair shop is her pride and joy – not only because it ignites her passion, but because the business has survived three catastrophic events – the pandemic and the riots and floods in KZN. Mika grew up in Chatsworth and Richards Bay, which she describes as “car fanatic” towns. Her dad was a spray painter. Mika saw her dad was an artist as she shadowed him during school holidays, watching how he transformed a mangled mess into something new and beautiful again. “This has always stayed with me. When I see a car that needs repairs, I don’t see it as damaged but rather a puzzle that needs to be completed,” she says. “Before starting my own business in the motor industry, I completed my part time degree in Supply Chain Management while working in the logistics industry from age 18 […]
At the end of 2019, Richard Green, national director of SAMBRA, was lobbying hard for the inclusion of qualifying accredited MBR businesses onto OEM approval programmes as well as insurer supplier listings. Fast forward two years and that situation has dramatically improved. With all but one of the larger OEMs having opened up their panels to accredited motor body repairers. Green says this is finally providing a much fairer, unrestricted and competitive business environment in the MBR sector. Not only helping to grow small businesses but also stimulating much-needed employment in the sector. SAMBRA meets car manufacturers In late 2019, SAMBRA executives first met with the majority of South African-based vehicle manufacturers and importers (OEM) to discuss and debate the subject and the best way forward. “One of SAMBRA’s key strategic objectives at the time was to ensure within the quickest possible time frame that OEMs opened their approval programs to any SAMBRA member who was willing to invest in their business and was in a position to meet the OEMs application criteria,” he explains. Prior to that meeting, with the exclusion of VWSA, which has always had an open programme, there were many OEMs that still had a policy […]
As South Africans start gearing up for the holiday season, they are being warned to take heed of criminals targeting drivers and their vehicles. Crime statistics for Q2 2021/2022 published by the South African Police Service (SAPS) Police Minister, Beke Cele reports that while South Africa is still in a state of emergency, the upward trend in carjackings and related vehicle crime is still on the rise. In Q1 2021/2022, the South African Police Service (SAPS) compared the crime data to 2019, considered a ‘normal period’, instead of 2020 in consideration of the Covid-19 pandemic and lockdown. Business Tech quoted Mr Cele as saying, “We cannot compare the same period of this year and last year, due to the skewed and abnormal crime trends, caused by the different levels of lockdown, if we are to understand this crime picture that we are presenting to you today”. In Q1 an increase in aggravated robberies, such as carjacking, was reported to have increased by 92.2% compared to Q1 2019. By comparison, carjacking increased by 13.1% compared to Q1 2020. In Q2, a 3.5% increase has been reported. It is noted that there is a direct correlation between the level of crime and […]
Richard Green, National Director of SAMBRA talks to Thabiso TT Tema from Power 98.7 about incidents where buyers are unknowingly purchasing very poorly repaired, previously written-off vehicles, seen as uneconomical to repair by insurers. They discuss the risks involved for second-hand car buyers, such as serious accidents and the way forward through the creation of and access to the general public of the Vehicle Salvage Database (VSD).
The Competition Commission published the Guidelines for Competition in the Automotive Aftermarket on 29 January 2021 in the Government Gazette. The information contained herein, was provided by The Competition Commission. AUTOMOTIVE AFTERMARKET GUIDELINES FREQUENTLY ASKED QUESTIONS These Guidelines encourage Original Equipment Manufacturers (OEMs) to remove the restrictions they place on car owners when they choose service providers to maintain and repair their cars. The Commission believes that adherence to these Guidelines will unleash entry and participation in the aftersales value chain by small and medium enterprises and firms owned by historically disadvantaged individuals (HDIs). In drafting the Guidelines, the Commission consulted industry stakeholders and followed international best practices. AUTOMOTIVE STAKEHOLDERS Find more information on what the Automotive Aftermarket Guidelines mean for stakeholders. GUIDELINES FOR COMPETITION IN THE SOUTH AFRICAN AUTOMOTIVE AFTERMARKETS Other articles relating to this topic: https://sambra.biz/right-to-repair-win/ https://sambra.biz/right-to-repair-south-africa-commends-ford-sa/
Over the last couple of years, the Retail Motor Industry Organisation (RMI), has been actively campaigning for the implementation of Periodic Testing in the interests of ensuring amongst others, the safe operation of vehicles on our roads, and a reduction in the unacceptably high level of accidents on South African roads. Jakkie Olivier, Chief Executive Officer of the Retail Motor Industry Organisation (RMI), says with the appointment of a new National Minister of Transport, Minister Lydia Chikunga, a renewed call from industry has been sent to the Ministry requesting talks to resume around the implementation of such testing. Call for regular regime to test vehicles older than 10 years Olivier says that the amendment to Regulation 138 to implement more regular testing was published in 2014 in the 22nd amendment of the National Road Traffic Act, declaring that vehicles older than 10 years should be subjected to a roadworthiness test every two years, at a date to be determined by the Minister. “We are unfortunately still awaiting confirmation of this date.” “One of our main concerns is the absence of a regular regime of testing for 80% of the vehicle population. Private vehicles in South Africa are only tested for […]
Amidst growing pressure, today the South African Insurance Association (SAIA) launched a new VIN-Lookup website with Code 3 (rebuilt), Code 3A (spare parts only) and code 4 (scrap- permanently demolished vehicles) to allow motorists and all relevant stakeholders access to the motoring history of a particular vehicle. Jacques Viljoen, national director of the South African Motor Body Repairers Association (SAMBRA), a constituent association of the Retail Motor Industry Organisation (RMI), says while the industry welcomes this first release it is however not getting to the heart of the problem which talks to previously written off code 2 vehicles that find their way to salvage yards and are then repaired and sold back into the system to unsuspecting consumers. “The real issue we are fighting is transparency and access to information. The code 3’s and 4’s are already on our system but it is the code 2’s which have been declared uneconomical to repair which talk to the problem.” Viljoen said he was surprised the first SAMBRA heard of the new website was from media reports. “We have received no direct communication from SAIA since July this year. We would definitely like to engage with SAIA to understand who is driving […]
For some time now the South African Motor Body Repairers’ Association (SAMBRA), whose members are responsible for repairing over 80% of all insured repair claims in the country, has been advocating for insurer panels to open up as per the Guidelines to Competition in the South African Automotive Aftermarket (“the Guidelines”). For Competition Commission news and updates, keep checking the SAMBRA homepage. The Need for Transparency Is Being Overlooked While it appears that consensus is being made at the industry level an unexpected gremlin in the insurance chain is now surfacing. Taking the form of the vast network of insurance intermediaries. Richard Green, the national director of SAMBRA has said, ‘It seems that certain intermediaries are not conforming to the overriding Insurer SLA’s agreed.” “It really is time to stop playing games and open the market to any and all qualifying service providers in the Motor Body Repair Industry.” In spite of the very clear recommendation and instruction to ‘increase transparency and facilitate consumer choice on the service, maintenance and repairs of Motor Vehicles’, Green says certain brokers within the insurance intermediary ‘system’ still manage to restrict the distribution of work by having their own limited panels. Some Intermediary Insurers […]
Knowing your basic rights and obligations as a motorist can be the game-changer when it comes to the servicing, maintaining and even buying or selling of a vehicle, says CEO of the Retail Motor Industry Organisation (RMI), Jakkie Olivier. The Consumer Protection Act (CPA) is there to ensure that the rights of consumers and suppliers are balanced in a fair and equitable way. “We applaud recent cases over the last 14 months where the Consumer Tribunal has started taking a harder line on unethical conduct against car dealers that have failed to comply with the Consumer Protection Act (CPA),” says Olivier. “Unfortunately, we often come across cases where motorists have little to no understanding of their basic rights and obligations, as captured in the Consumer Protection Act and this leaves parties open to exploitation. It is important to understand that these rights are in place to protect consumers and businesses.” There are several sections within the Act that are particularly pertinent to the buying, maintenance, and repairs of vehicles. These sections need to be read within the context of the Act as a whole in order to ensure there are no misunderstandings or undue expectations. “We always advise motorists and […]
Lee de Sousa is back from Motus Technical Academy to talk to us about apprenticeships, trade qualification testing and why a career in the automotive industry is a great choice! A technical trainer of twenty-two years, Lee de Sousa started his career as an apprentice at Lindsay Saker. From there, Lee worked for the likes of Audi and Audi & VW when they were one entity. When the two brands were separated, Lee enjoyed various roles within Audi. From being a Motor Mechanic, Foreman, Service Advisor and then a service manager. Eventually, an opportunity within the training division came up where Lee says he discovered his passion. In Part 2, we are talking more about the Learner experience. Check out Part 1 of this conversation, here. Firstly, can you remind us which trades are offered at the Motus Technical Academy? We offer seven trades and do trade testing on all of them. They are; Automotive body repair Automotive spray painter Diesel mechanic Motor mechanic Automotive electrician Motorcycle and Scooter mechanic VDQ( vehicle damage quantifier ) How many students do you currently have? In automotive body repair there are 89 [students], and in spray painting, 104 (of which, around 20 to […]
Listen to Richard Green talk to SAfm about dropping the barriers to growth for small business in the motoring sector.
SAMBRA is calling for access to a second-hand vehicle ‘Write-Off Register’ from the vehicle insurance industry. Do you think that crashed-vehicle histories should be released to second-hand car consumers? We do! Visit the SAMBRA – SA’s Used Car Write-Off Register Group page >> and join this important conversation. Share your views and experiences surrounding South Africa’s secondhand vehicle trade transparency. The topic has been picked up by consumers, the media and industry professionals around the country. Read the Business Day story in relation to this topic. Read Full Article >> Featured Image by Business Day.
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