Vehicle Salvage Database (VSD) – Your right to information

Modern windscreens are considered a “life and limb” part of any modern vehicle. The windscreen forms part of the structure of the vehicle. It is one of the most important safety devices on a vehicle body and is considered a safety critical component. If the incorrect glass is used or the windscreen is fitted badly, the weakened structure of the vehicle is highly dangerous to occupants as well as pedestrians in the case of ordinary operation and an accident.  The correct fitment and glass standard is an area which the South African Motor Body Repairer’s (SAMBRA), a proud association of the Retail Motor Industry Organisation, believe should be more closely managed to prevent sub-standard parts being fitted by insurer-designated providers, which not only endanger the customer, but also other road users. Unsafe Windscreen Replacement Practices Witnessed & Reported In a recent incident, Santie Boshoff, owner of BB Autobody Rebuilds in Bela Bela, a South African Motor Body accredited Repairer, explains that she was waiting for an insurance- approved windscreen fitment service provider to replace a windscreen in her customer’s vehicle. When the glass supplier arrived all the way from Rustenburg, the glass was already cracked on the lower right side.  […]

Buying a car, even a second-hand one, is a big financial commitment and the buyer needs to know they are getting bang for their buck, along with all the things which they most desire in a car. Safety should always be a top priority but how certain can one be that your chosen vehicle has never been involved in a serious accident? The South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), cites this as one of the main reasons SAMBRA has been campaigning so hard for an open and transparent Vehicle Salvage Database (VSD) of all vehicles that have previously been “written off” by insurers. “Since we started this drive, we have found a concerning number of vehicles that have been severely damaged in accidents often ending up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, upon closer inspection, one may be shocked at the quality of the repairs and the severity of the previous damage incurred,” says Jacques Viljoen, SAMBRA national director. Roadworthy Not Enough? According to SAMBRA when you buy a second-hand car, it comes with a roadworthy certificate. […]

The South African Motor Body Repairers Association (SAMBRA), a constituent association of the Retail Motor Industry Organisation (RMI), has applauded a milestone Gauteng Regional Court judgement in January finding in favour of a consumer who unsuspectingly bought a previously “written-off” car. Court rules in favour of consumer The court ruled that in aid of the preservation of the consumer’s right to be informed of the true condition of the vehicle, the dealer in that instance, should refund the consumer the full outstanding financed value of the vehicle plus interest even though the selling dealer was unaware of the fact that the vehicle it had sold, was previously “written-off”. SAMBRA National Chairman, Charles Canning says SAMBRA has been actively lobbying the South African Insurance Association (SAIA) for a number of years now for the public release of a vehicle salvage database (VSD) that will inform all prospective buyers of used motor vehicles, whether they are private individuals or used-car dealers, of the status of the vehicle. “This will ensure that the buyers of used vehicles have access to, and will be fully aware of, the condition and status of the vehicle. It will prevent situations such as that which the Gauteng […]

Buying a second-hand car can be an exciting purchase and a sound economic decision provided there are no unexpected surprises. Typically, the reliability of a used car is at the forefront of most buyers’ minds, particularly now that their financial means are so constrained. But how can you be sure you are buying a reliable car and know if it has not been previously involved in a serious accident? Uneconomical to repair, but back on the road Cars that have been severely damaged in accidents and which should have been written off as uneconomical to repair, often end up being repaired and returned to the road. To the untrained eye these cars may look perfectly acceptable but, hoist them up and take a closer look, and you may be shocked at the quality of the repairs and the severity of the previous damage incurred. Uvashen Bramiah, National Director of the South African Motor Body Repairers’ Association (SAMBRA), an association of the Retail Motor Industry Organisation (RMI), says as many consumers know the problem in South Africa is that there is no way for the public to check if that car has been “written off” previously in an accident and this […]

Insurers drag their feet on letting consumers know whether they’re buying previously crashed cars The SA Motor Body Repairers’ Association (Sambra) has stepped up its efforts to help prevent consumers from buying potentially dangerous cars that were previously involved in crashes. After pressure from Sambra for a number of years, the SA Insurance Association (Saia) earlier this year agreed in principle to publish the VIN numbers of all previously insured written-off vehicles on an open website. This so-called Vehicle Salvage Database (VSD) would allow consumers to know if the vehicle they are considering has been in a serious collision. Used-car buyers are not privy to the information like they used to be, and Sambra’s lobbying was prompted by horrific reports of poorly-repaired vehicles being sold to unsuspecting consumers. Saia has subsequently said considerable work is still required to understand and mitigate risks before the database can go live. After its quarterly meeting in March the Saia board said its VSD Task Force still needed to investigate several issues to ensure all risks have been considered and evaluated before the database is made public. Saia CEO Viviene Pearson said the association will engage with affected stakeholders and provide updates on progress, […]

With the announcement that the South African Insurance Association (SAIA) will formally open its Vehicle Salvage Database (VSD) to the public, there will be fewer written-off vehicles finding their way back into the market and being bought by unsuspecting consumers. The Retail Motor Industry Organisation (RMI), welcomed the recent announcement by SAIA confirming it will formally open its Vehicle Salvage Database (VSD) to the public. Jakkie Olivier, Chief Executive Officer of the RMI, says the announcement follows four years of intense lobbying by the South African Motor Body Repairers’ Association (SAMBRA), a proud association of the RMI, for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-OH vehicles. “We know that without a register to refer to, which importantly also includes written off code 2 (second hand) Vin numbers, there is no way of stopping these previously written off cars from finding themselves back into the system,” Olivier said. He agreed with SAIA that there were still important discussions to be held. He did however stress the urgency of the process. “Every day lost in discussion is one in which a potential life-threatening vehicle is making its way back […]

Unsuspecting car buyers who don’t know what to look for when buying a second-hand car are being duped into buying used cars, which, on the face of it, seemed to be great deals. But after digging a bit deeper the joy is short-lived after they find out that they are stuck with a vehicle with serious underlying problems and should not be on our roads. Richard Green, national director of SAMBRA, has been campaigning hard for the South African Insurance Association (SAIA) to release more information to the market with regard to the status of written-off vehicles. Without a register to refer to, there is no way of stopping these cars from finding themselves back into the system, only to be purchased by an unsuspecting and poorly advised consumer.  Last year SAMBRA commissioned a specialist independent assessor to investigate and assess what is really going on in the market and it looks as if the problem is even bigger and more serious than initially thought. A first time car buyer’s nightmare In the latest example, a Polo Vivo, advertised online and registered as a 2020 model with just over 10 000 km on the clock was purchased for a young […]

What is more important to you when purchasing a new car – vehicle safety or affordability? These two issues prove to be tough competitors for the attention of the prospective South African car buyer. Especially, in the current economic climate. In an opinion piece published by Robin Classen of Wheels24 price and safety are weighed up against each other. Let us know in the comments what is more important to you as a car buyer. Safety or Affordability? You can learn about SAMBRA’s push for a publicly available Write-off Register and the danger of driving previously written-off vehicles. here. Write-off Register >>

By asking a couple of important questions you can ensure that your used car dream doesn’t become an expensive nightmare. There are also a few things that you can investigate and get inspected before buying a used car to give you peace of mind. Don’t be afraid to Ask This Can the vehicle be legally bought or does the seller have the right to sell the car? Is the vehicle service history logbook available and services book stamped up to date? Is the seller the registered keeper and provide proof thereof? Does the vehicle have unpaid finance? How many previous owners did the car have? Has the car been in a serious accident and or written off? What code is the vehicle? Note code 3 vehicles are code 1 or code 2 vehicles that have been involved in an accident and according to the insurer, is so badly damaged that it is not worth repairing. Is everything in good working order? Can the car be inspected by a mechanic and motor body repairer of my choice? Can I take it for a test drive? Is there a second-hand warranty on this vehicle? Are there any defects, has the model of […]

If you’ve been involved in a car crash, subject to safety and injury being avoided, the inconvenience of a car crash can be one of the most frustrating. Even more so, when your car is written-off by the insurance. Understanding the processes involved can help to minimize frustration and empower your decision-making when dealing with insurance companies and repairers. Barend Smit from Wheels24 reports on what to do when your car is written-off. View Full Article.  >> More on accident damaged vehicles; If you have just been in a car crash and need immediate assistance, visit the Accident SOS page at the SAMBRA site. SA’s Used Car Write-off Register – Have your say. Visit the SA Used Car Write-off Register Facebook group, here >>.