This month, on 23rd March 2023, SAMBRA, the South African Motor Body Repairers’ Association (SAMBRA), will host its annual Awards evening in Gauteng.
The annual SAMBRA Awards have become a regular much-awaited feature on the automotive calendar honouring top vehicle insurers and OEMs, as well as paint suppliers for their contribution to the sustainability of motor body repairers in South Africa.
The annual survey is independently managed and audited by Lightstone Consumer. It targets SAMBRA members nationwide to rate insurers, OEMs, as well as paint suppliers. Factors considered include relationship satisfaction, quality of vehicle damage assessment and repairers’ interaction with claims staff, payment speed, customer service, green practices, training programmes and product support to name just a few.
“The outcome of the survey has become an important measure of success and progress in the insurance, OEM and paint supplier sectors,” says Charles Canning, National Chairman of SAMBRA.
“We are expecting about 100 top industry representatives at the cocktail event preceded by a day of some high-level conference time with representatives from the leading OEM’s.”
Canning reinforced the fact that the SAMBRA national executive committee was striving hard to maintain and improve collaborative business partnerships between members on the ground, insurers, OEMs and suppliers in order to manage industry critical issues. He believes that events such as the one SAMBRA is hosting this week are an ideal platform to strengthen these relationships and encourage dialogue.